Smart Meters: What you need to know

By Jessica, Discover Energy Customer Service Manager

What is a “Smart Meter”?

A smart meter (sometimes called an advanced meter or a “type 4” meter) is a meter that digitally measures your electricity use.  A smart meter will record your energy usage every 30 minutes so you know when and how much electricity is being used.

Typically, smart meters are remotely read which means your electricity usage information is sent directly to us remotely without the need for a meter reader to physically attend your property.

Smart meters are also capable of other things like notifying the electricity distributor in the event of a power failure, measuring the power quality at your premises, or being switched on and off remotely without the need for a field visit from a technician.

Example of a Smart Meter

What are the benefits of having a smart meter?

There are several benefits to having a smart meter.  They can:

  • Give you access to a wider range of services such as battery storage and solar generation.
  • Give you detailed information about your electricity usage so you can understand when you’re using your electricity and how much you use at particular times.  This can help you reduce your electricity usage, or plan your usage to take advantage of lower rates at different times of the day.
  • Be remotely read so a meter reader won’t need physical access to your meter.  This is particularly helpful if you have access issues like locked gates or your meter is inside the building.  It also helps to eliminate estimated bills
  • Allow us to offer you better and more innovative products like energy management apps, solar trading schemes and online access to your usage data.  Discover Energy are also rolling out a new feature that allows you to predict your energy consumption!
  • Allow for monthly billing.  More frequent, smaller bills help reduce bill shock
  • Allow electricity distributors to detect outages more quickly and monitor the quality of your electricity supply. This will help to minimise the number and length of electricity supply outages.

Are Smart Meters Safe?

Smart meters are manufactured and installed according to Australian Standards.  All smart meters must comply with electromagnetic exposure limits developed by the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA). The same limits apply to things like mobile and cordless phones, Wi-Fi routers and baby monitors.

For more information about Smart Meters and Health you can find a detailed report from ARPANSA here.

How do I get a smart meter?

Easy!  You can contact us to ask for a smart meter by phone, email or webchat

Phone: 1300 946 898

Email: customerservice@discoverenergy.com.au

WebChat: http://www.discoverenergy.com.au

Just let us know your account number and address and we will arrange for it to be installed accordingly.  Typically it takes 3-4 weeks to have a smart meter installed.

We are also required to install a smart meter for new connections (if you build a new house) or if your current meter is faulty or has reached the end of its life and needs replacing.

If you have any questions you can contact Discover Energy directly or read more information provided by the Australian Energy Regulator here.

Discover Energy partners with Sungrow to jumpstart the future of energy trading in Australia

Australian energy retailer, Discover Energy is pleased to announce the full API integration of their Virtual Power Plant platform with leading global inverter brand, Sungrow. This means that customers who use hybrid Sungrow inverters for their solar-and-battery systems can optimise money earned from selling excess solar power back to the electricity grid by participating in Discover Energy’s Virtual Power Plant and revolutionary energy trading platform. 

Discover Energy’s VPP members currently enjoy highest-in-the-market 25c solar feed-in tariffs as well as smart income made from energy trades from discharged excess battery. They also directly support the integration of more renewable energy into the electricity grid, helping ensure Australia’s transition to a greener future. Membership to Discover Energy is free for eligible customers, with no lock-in contracts.  

Established in 2019, Discover Energy has leveraged its deep solar DNA from sister company and largest solar distributer in Australia, One Stop Warehouse to create one of the world’s leading electricity trading platforms. Using proprietary algorithm, Discover Energy’s energy trading platform can predict the National Electricity Market spot price every 30 mins with exceptional accuracy. While many VPP projects around Australia remain in nascent stages of development, Discover Energy’s VPP is notably fully operational with rigorous energy trading already in action. Discover Energy’s partnership and API integration with Sungrow hybrid inverters means that current and future Sungrow customers in Australia can access these state-of-the-art technologies offered by Discover Energy’s platform.   

“The goal of Discover Energy is to make energy cheaper, greener and smarter for all Australians. We do this by investing and building technologies that propel profits for prosumers (consumer-producers), which in turn cuts down the length of return of investment for solar and battery, while supporting the growing influx of renewable energy into the traditional energy market. Our VPP customers are already reaping the benefits of our work, eliminating power bills altogether and earning income, less than a year since launching the platform. We are delighted to be able to now open our platform for Sungrow inverter customers.” says Anson Zhang, CEO of Discover Energy.  

Sungrow Power Supply Co., Ltd (“Sungrow”) is the world’s most bankable inverter brand with over 120 GW installed worldwide as of June 2020. Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters, with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial, and residential applications, as well as internationally recognized floating PV plant solutions. With a strong 23-year track record in the PV space, Sungrow products power installations in over 120 countries, maintaining a worldwide market share of over 15%. 

For more information on Discover Energy VPP visit https://www.discoverenergy.com.au/vpp  or call 1300 946 898 or 0422424064  

*Discover Energy VPP is currently operational in NSW, SA, SE QLD and will open to VIC market in 2021 

Discover Energy – Công ty điện đầu tiên của Úc có gói dịch vụ dành riêng cho cộng đồng Việt Nam

Là công ty 100% của Úc, có trụ sở tại Sydney, Discover Energy là đơn vị đầu tiên cung cấp dịch vụ điện gas “đo ni đóng giày” cho cộng đồng người Việt đang sinh sống ở Úc. Dù mới ra mắt thị trường, song Discover Energy đã mạnh dạn đi bước tiên phong, mong muốn mang đến những trải nghiệm tốt nhất với chi phí hợp lý. 

Dịch vụ tốt, giá tiết kiệm

Discover Energy tự hào với các gói sản phẩm giá cả đặc biệt cạnh tranh, đồng thời luôn hỗ trợ khách hàng trong tất cả công đoạn chuyển đổi dịch vụ. Mức giá từ Discover Energy đảm bảo minh bạch và sát sao với nhu cầu sử dụng thực của từng khách hàng. Khi đến Discover Energy, hãy cho chúng tôi biết hóa đơn mới nhất của quý khách, chúng tôi sẽ đưa ra gói dịch vụ tiết kiệm hơn.

“Số hóa” dịch vụ điện gas

Là một công ty có nền tảng công nghệ phát triển, Discover Energy sử dụng hóa đơn điện tử thay vì hóa đơn giấy. Người dùng dễ dàng xem hóa đơn online, hoặc tải ứng dụng Discover Energy (Apple và Android) để theo dõi, điều chỉnh cách sử dụng điện gas, cũng như thanh toán và nhận hóa đơn. Ngoài ra, khách hàng có thể kết nối tài khoản của mình với các thiết bị smart-home như Alexa hay Google Home Assistant.

“Đo ni đóng giày” dịch vụ cho người Việt

Với mong muốn tạo điều kiện để cộng đồng người Việt tại Úc dễ dàng nhận được những trải nghiệm tốt nhất, Discover Energy có tư vấn viên luôn túc trực trên Zalo, Facebook và điện thoại để tư vấn cho từng khách hàng, cả bằng tiếng Việt lẫn tiếng Anh, tùy theo nhu cầu. Mọi thắc mắc về điện gas, dù rắc rối đến mấy, đều sẽ được giải đáp nhanh chóng và dễ hiểu. 

Bạn thấy bối rối với việc chọn dịch vụ điện gas?

Bạn chuẩn bị dọn đến nhà mới?

Hoặc bất kỳ thắc mắc nào liên quan đến điện gas, hãy đến với Discover Energy! Chúng tôi sẽ lắng nghe, thấu hiểu, giải đáp và hỗ trợ quý khách một cách tốt nhất!

Chương trình đặc biệt, dành riêng cho người Việt tại NSW

Để đánh dấu việc Discover Energy ra mắt dịch vụ đối với cộng đồng Việt Nam, chúng tôi có một chương trình đặc biệt. Hãy gọi Discover Energy ngay hôm nay kèm theo hóa đơn điện mới nhất của bạn. Nếu chúng tôi không thể mang đến gói giá tốt hơn, tiết kiệm hơn, quý khách sẽ nhận được một gift card Eftpos trị giá $100. Không cần đăng ký, chỉ cần hóa đơn điện mới nhất để thực hiện thử thách!

Gọi Tư vấn viên Hồng Hoa (Flora) ngay bây giờ để tham gia:

*Chương trình chỉ áp dụng cho gói điện hộ gia đình tại NSW, SA và QLD (SE). Không áp dụng cho Solar và Embedded Plans. Mỗi địa chỉ chỉ nhận được một Eftpos gift card.

Discover Energy: Mang đến dịch vụ điện gas Tiết kiệm – Tiện nghi – Bền vững 

www.discoverenergy.com.au

What’s driving your power bill costs? 4 culprits—and what you can do about it

As we dive into spring, we’re all looking forward to extra sunshine and warmer weather. But there’s something on the horizon that most of us are not looking forward to: the winter power bill. Because of COVID-19, we’re spending more time than ever at home, meaning that our energy costs are likely to have soared over the cosy season too. But smart management of our energy can make a big difference and help us avoid the dreaded energy bill shock.

Here’s a closer look at what else is driving your electricity or gas costs—and how to manage them so that your next bill is much friendlier to your wallet.

1.Vampire Appliances

Household appliances such as your plug-in heater, your clothes dryer, fridge or television can be sneaky drivers of household power costs. For example, did you know 5 hours daily usage of a plug-in heater can add an extra $1.70 to your bill a day? Do you have a second fridge? According to energy.gov.au, it might be costing you $172 a year in electricity costs alone.

What you can do about it:

  • Choose higher quality, more efficient appliances. It can be tempting to purchase that cheap plug-in heater, but your budget purchase might be much more expensive for you in the long run. Similarly, it’s a good idea to assess whether your current appliances are too old, and not using energy efficiently. When you buy an appliance, aim to find one that has a good Energy Rating and is energy efficient. According to the Government’s Energy Rating website, every extra star rating on Fridges can saves you around 23% in energy costs.
  • Turn off your appliances when not use: Keeping appliances such as your television or game console on standby or sleep mode can costs you money over time, so remember to fully turn off your appliances when not in use. 
  • Take note when you’ve bought a new appliance. Your consumption may have been driven by organic extra use of a new product, or your new appliance may be more inefficient in ways you didn’t expect—it’s a good idea to keep note of this!

2. The weather

A ducted air conditioner a notorious driver of electricity costs

When the weather becomes been more extreme, for example swelteringly hot or extremely chilly, we are all likely to turn to our appliances for relief. But relying on heating and cooling appliances can definitely amp up your electricity expenses. For example, a ducted air conditioner is one of the most notorious drivers of household electricity costs, and can account for 50% of your electricity bill.

What you can do about it:

  • Assess your home in the ways you can better maximise the efficiency of your heating/cooling. Fixing small issues such as drafts from windows and doors, or adding extra shade or cover on windows can have a big impact in keeping the heat or cold in. Also remember that every adjustment to your heating or cooling device—1 degree higher in cold weather or 1 degree lower in hot weather—can increase heating or cooling costs by 5-10%. Also consider insulation options, which can be a cost-effective solution to keeping houses warmer or cooler.

3. Your energy consumption is being estimated

If you don’t have a smart meter, your energy consumption must be read physically by a meter reader, or it is estimated by the grid network’s algorithm. These estimated bills can sometimes drive your power costs, particularly if a correction or adjustment is made to the estimate.

What you can do about it:

  • Make sure your meter is safe and accessible for the meter reader when they visit your residence to make a reading. For example, keep pets away from the meter.
  • Keep track of your meter and your bills, noting when an estimated reading has been applied.  If your Discover Energy bill is based on an estimated bill that you believe is inaccurate you can send us your own meter reading to replace the estimated read within 10 days of the estimated read date. You can do this by taking a photo of your meter that clearly shows the meter display and sending it to us at service@discoverenergy.com.au.

4.You’ve been switched to a TOU (time of use) tariff plan

Perhaps you’ve opted for or have been moved to a Time of Use tariff. This means that you pay more when you use energy during certain times when demand for energy is at its highest (peak demands). When you first switch to a TOU tariff, you might not be aware of your consumption habits and may get a big shock when you get your latest bill by how much you’ve consumed.

What you can do about it:

  • Get energy smarter and prepare for peak demand periods: Be aware, and make other people in your residence aware of when peak demands or TOU Tariff charges will apply. Develop a plan for how you will minimise and develop awareness of your energy consumption habits. Small habits, such as using the clothes dryer in off-peak periods, can make a big difference.

Get greener, smarter, cheaper energy with Discover Energy. Find out our energy plans here, or get a personalised quote based on your latest energy bill. Upload it here or send it to our Facebook messenger.

昆州,南澳能源补助大解析,Discover Energy可以为你获取哪些补贴呢?

澳洲作为福利国家之一,会给一些需要帮助的人群提供各种不同的优惠补贴。上周我们介绍了新南威尔士政府给的一些福利补贴, 点击回顾。

这周就为居住在昆士兰和阿德莱德的客户分析, 如果您符合领取政府福利的条件,Discover Energy可以代表昆州和南澳政府帮助您获取的各种优惠。

QLD 昆士兰州

QLD(昆士兰州)的能源援助计划有4种, DE可以为我们的客户申请3种援助计划,包括:

  • 电费返款(Electricity Rebate)
  • 家庭能源经济援助(Home Energy Emergency Assistance – HEEA)
  • 电力资产所有权红利(Electricity Asset Ownership Dividend)

以下这2种援助则需要符合条件的居民在政府网站申请:

  • 医疗冷暖电力优惠计划(Medical Cooling and Heating Electricity Concession Scheme)
  • 生命维持设备优惠计划(Electricity Life Support Concession Scheme)

现在,就手把手一步步的教你如何获得政府的能源援助:

电费返款(electricity rebate)

STEP 1 检查是否符合申请条件

获得该项补助需要满足以下四个条件:

1.居住在QLD昆士兰州

2.在自己的名下拥有电力账户

3.该账户的地址是主要的地址

4.拥有以下其中一张卡:

  • Centrelink或退伍军人事务部颁发的退休优惠卡(Pensioner Concession Card)
  • Centrelink医疗保健卡(Centrelink Health Care Card)
  • 昆士兰政府老年卡 (Queensland Government Seniors Card)
  • 具有寻求庇护身份的过桥签证持有人(Bridging Visa Holders, with Asylum Seeker status)
  • 退伍军人事务部颁发的金卡标记为因为战争牺牲的军人家属;完全永久丧失工作能力或极端残疾的人士(Department of Veterans’ Affairs Gold Card marked for recipients of War Widow or War Widower, Totally and PermanentlyIncapacitated rate or Extreme Disablement Adjustment rate pensions)

STEP 2 提供资料给Discover Energy

当您满足以上条件,您只需要将您符合申请条件的卡提供给Discover Energy的能源客服。

STEP 3 获取能源补助

可以选择$340.85 每年或者$0.8489 (GST excl) 每天的电费返款援助。这个返款援助金额会直接体现在您Discover Energy第一能源的电费账单中。

家庭能源经济援助(Home Energy Emergency Assistance – HEEA)STEP 1 检查是否符合申请条件

适用于由于不可预见的紧急情况或短期金融危机而导致无法支付电费或网状天然气账单的昆士兰州家庭。这是一次性的紧急援助,可帮助您支付家庭电费。每2年一次最多支付$ 720。

账单不需要是申请人姓名,但是申请人要有责任去支付这个账单, 而且必须满足以下条件中的一项:

  • 拥有一张政府发放的优惠卡(concession card)
  • 收入等于或少于澳洲政府部分年龄退休人员的最高收入比率。请联系Centrelink了解最大收入比率的详细信息。
  • 向能源零售商申请了支付困难计划

STEP 2 提供资料给Discover Energy

当您满足以上条件,您只需要将您符合申请条件材料提供给Discover Energy的能源客服。

STEP 3 获取能源补助

这项补贴属于一次性紧急援助,每两年最多可获得$720的援助。 

电力资产所有权红利(Electricity Asset Ownership Dividend)

STEP 1 检查是否符合申请条件

由于昆士兰州的电力资产属于公共资产, 所以昆士兰居民是享有权利去分享该资产的红利。该项返款是面对居民住户, 需要单独支付电力费用, 如果您的电力费用包括在房租内,您则无法享受该项返款。 

STEP 2 获取电力返款

不需要您提供任何信息,政府会自动识别,我们Discover Energy会直接将$50的减免在您的账单。 

医疗冷暖电力优惠计划(Medical Cooling and Heating Electricity Concession Scheme)

STEP 1 检查是否符合申请条件

医疗冷暖电力优惠计划可帮助患有慢性疾病(例如多发性硬化症,自主系统功能障碍,严重烧伤或严重炎症性皮肤病)的人提供电费补助,因为他们的病症会因为温度的变化而加剧。

你必须符合以下条件才可以申请该援助:

1.    是居住在昆士兰的居民

2.    患上了会因为温度变化而加剧病症的疾病,包括:

  • 多发性硬化症
  • 自主神经系统功能不良
  • 皮肤完整性或排汗能力的丧失
  • 等其他疾病

3.    在居住的地方有空调,或暖气

4.  持有有效的退休优惠卡(Pensioner Concession Card)或者医疗保健卡(Pensioner Concession Card)

5.    需要在财务上有责任支付电费

STEP 2 在昆士兰政府网站申请

当您满足以上条件,Concession Smart Service Queensland昆士兰政府网站申请。

STEP 3 获取能源补助

每年可以获得$340.85的电力援助。 

生命维持设备优惠计划(ElectricityLife Support Concession Scheme)

STEP 1 检查是否符合申请条件

昆士兰州政府为患有严重疾病并使用家用制氧机或肾脏透析机的患者提供电力生命支持优惠。

如果您使用家用氧气浓缩器(Oxygen concentrator),则需要符合以下条件:通过医疗补助计划(MASS)免费获得氧气浓缩器,并且已被MASS进行标准的医疗评估且持有以下优惠卡之一:

  • 养老金领取者优惠卡(Pensioner Concession Card)
  • 保健卡(Health Care Card)
  • 保健临时凭证(Health Care Interim Voucher)
  • 儿童残疾津贴(Child Disability Allowance)
  • 昆士兰老年人卡(Queensland Seniors Card)

如果您使用家用肾脏透析机(Kidney dialysis),要求则为:您的肾脏透析机必须是由昆士兰健康医院免费提供。如果您有氧气浓缩器或肾脏透析机,但不是由MASS或昆士兰健康提供的,您就无法获得电力生命支持优惠。

STEP 2 在QLD政府官网申请

当您满足以上条件,您需要在QLD政府官网申请STEP 3 获取能源补助

如果您使用家用氧气浓缩器,每台机器可以获得$694.18 每年, 或者 $57.85 每个月的电费补助。

如果您使用家用肾脏透析机,每台机器可以获得$464.88 每年, 或者$38.74 每个月的电费补助。SA 南澳大利亚州

SA(南澳大利亚州)的能源援助计划有2种,且全部需要居民自行在政府官网申请完成:

  • 能源账户优惠(Energy Bill Concession)
  • 医疗冷暖电力优惠(Medical heating and cooling concession)

如果需要任何帮助,请联系SA的能源顾问:

能源账户优惠(Energy Bill Concession)

STEP 1 检查是否符合申请条件

1.居住在SA 南澳大利州

2.在自己的名下拥有电力账户

3.持有有效的政府的优惠卡(concession card),这些卡包括:

  • Centrelink或退伍军人事务部颁发的退休优惠卡( Pensioner Concession Card)
  • 低收入医疗保健卡(Low Income Health Care Card)
  • 联邦政府老年卡 (Commonwealth Seniors Health Card)
  • 退伍军人事务部颁发的金卡标记为因为战争牺牲的军人家属;完全永久丧失工作能力或极端残疾的人士(Department of Veterans’ Affairs Gold Card marked for recipients of War Widow or War Widower, Totally and PermanentlyIncapacitated rate or Extreme Disablement Adjustment rate pensions)

4. 如果没有以上优惠卡(concession card)则需要正在接受符合规则的Centrelink的援助补贴,包括:

JobSeeker Payment,Widow Allowance,Youth Allowance,Partner Allowance,Parenting Payment,Special Benefit,Community Development Project (CDP),New Enterprise Incentive Scheme (NEIS),ABSTUDY,Austudy,Farm Household Allowance (FHA),War widow pension under legislation of the United Kingdom or New Zealand.

5.不能与年收入大于$3000的人居住在一起,除非该收入是由Centrelink /退伍军人事务部 the Department of Veterans’ Affairs (DVA)所给与的补贴,或者该收入来自当地父母或家庭成员提供的。 

STEP 2 在SA政府官网申请

符合条件的可以在SA政府官网申请:https://www.sa.gov.au/topics/care-and-support/concessions-and-grants/concessions/energy-bill-concessions

官网提供了网上申请和电子邮件申请两种方式。

STEP 3 获取能源补助

最高每年可以获得$231.41的能源援助。 

医疗冷暖电力优惠(Medical heating and cooling concession)

STEP 1 检查是否符合申请条件

医疗冷暖电力优惠计划可帮助患有慢性疾病的人提供电费补助,因为他们的病症会因为温度的变化而加剧。

你必须符合以下条件才可以申请该援助:

1. 必须为申请的地址的住户

2.如果有一位符合冷热对其病症产生影响的孩子,您必须是其父母或法定监护人

3. 必须提供由患者的专家医生或全科医生的证明,证明炎热或寒冷的天气会严重恶化其病症

4. 在居住的地方有空调,或暖气

5. 需要在财务上有责任支付电费

6.持有有效的政府的优惠卡(concession card),这些卡包括:

  • Centrelink或退伍军人事务部颁发的退休优惠卡( Pensioner Concession Card)
  • 低收入医疗保健卡(Low Income Health Care Card)
  • 联邦政府老年卡 (Commonwealth Seniors Health Card)
  • 退伍军人事务部颁发的金卡标记为因为战争牺牲的军人家属;完全永久丧失工作能力或极端残疾的人士(Department of Veterans’ Affairs Gold Card marked for recipients of War Widow or War Widower, Totally and PermanentlyIncapacitated rate or Extreme Disablement Adjustment rate pensions)

4. 如果没有以上优惠卡(concession card)则需要正在接受符合规则的Centrelink的援助补贴,包括:

JobSeeker Payment,Widow Allowance,Youth Allowance,Partner Allowance,Parenting Payment,Special Benefit,Community Development Project (CDP),New Enterprise Incentive Scheme (NEIS),ABSTUDY,Austudy,Farm Household Allowance (FHA),War widow pension under legislation of the United Kingdom or New Zealand.

STEP 2 在SA政府官网申请

符合条件的可以在SA政府官网申请:https://www.sa.gov.au/topics/care-and-support/concessions-and-grants/concessions/medical-heating-and-cooling-concession 需要完成表格再用电子邮件申请方式。

STEP 3 获取能源补助

最高每年可以获得$231.41的能源援助。 

关注我们,获取更多澳洲生活能源信息。Discover Energy 第一能源将帮助您和您的家庭及子孙后代创造更美好、光明的未来。

Smart Home Hack! Bulk Food Recipe: Tasty Granola with Cacao

Did you know that food wastage accounts 8% of our total greenhouse emissions? While most food wastage happens even before it arrives on your plate, we all can still make a powerful impact by managing our food habits and avoiding waste with smart consumption.

One of the best ways to do this and save money is to use a great bulk recipe: something easy that you can whip up over the weekend and enjoy the benefits of, all week long. We’ve asked our staff to send their favourite bulk food ideas and received a great breakfast recipe from our Customer Service Manager, Jessica.

So without further ado, here’s a tasty and luxurious cinnamon and cacao granola recipe to tide you over a busy week!

It’s the coconut oil that makes this granola super crunchy!

Tasty Granola with Cacao

Makes 10-12 servings

Ingredients

3 cups rolled oats (not instant)

1 x 150g packet slivered almonds

1 x 165g packet seed mix (pepitas & sunflower seeds)

1/2 cup desiccated or shredded coconut

1/4 cup linseeds

1/4 cup cacao nibs (keep the rest in the pantry for future batches or use them in place of chocolate chips in banana muffins)

2 tbsp chia seeds

2 tbsp ground cinnamon

1/4 cup coconut oil (don’t skip this, it’s what makes the granola super crispy!)

1/2 cup honey (or maple syrup if vegan)

Method:

Preheat the oven to 170 degrees celsius.  Mix all the dry ingredients in a large bowl.  Combine coconut oil and honey in a small bowl and microwave for 30 second intervals until coconut oil is melted.  Add oil and honey mixture to dry ingredients and stir until everything is thoroughly coated.  Spread the granola over 2 large baking sheets that have been covered with baking paper and bake in the oven, stirring regularly for 20-30 minutes or until browned to your liking.  Allow to cool completely on the tray (at least 3-4 hours) before storing in an airtight container for up to three weeks if it lasts that long.  Delicious served with almond milk and some yoghurt or even sprinkled over stewed apples as a dessert or healthy snack!


Note: my oven runs hot so your baking time may be longer.  Just keep baking until it reaches the level of brown you prefer.  


Discover Energy is an energy retailer that puts green at the forefront of our business. We’re dedicated to providing smarter, greener, cheaper energy for our customers. Check out our current plans or get a personalised quote based on your latest bill by calling us at: 1300 946 898 or messaging us on the Discover Energy Facebook page.

Make a Green difference! New look for accredited GreenPower

GreenPower has launched a fresh new logo and a new website, ushering a new era for accredited renewable energy for households and business. As an energy retailer committed to cleaner energy, we offer GreenPower products to help our customers make the greener choice for their energy needs.

GreenPower’s new logo

What is GreenPower?

GreenPower is government certified, renewable energy that households and businesses can purchase. GreenPower comes from energy sourced from the sun, wind, water and waste which is considered as zero greenhouse gas emissions energy. When you opt-in to GreenPower, Discover Energy purchases GreenPower energy on your behalf. At Discover Energy, you can choose to opt-in to purchase GreenPower at 10%, 20% or 100% of your total energy consumption.

Add 100% GreenPower for the price of 2 cups of takeaway coffee a week

GreenPower is the easiest way to offset the environmental impact of your energy use, while ensuring that more accredited renewable energy generators are being integrated to the overall grid. It’s also an affordable green option too. On average, 100% GreenPower costs consumers around $8 a week* – the price of two cups of coffee!

Why join GreenPower? 

Discover Energy electricity and gas customers

If you’re a traditional electricity customer with Discover Energy, the electricity you receive from the grid comes from a range of sources, including emission heavy options such as coal. By opting into GreenPower, any consumption you make will be partly or completely offset by an equivalent purchase of accredited renewable energy. It’s an easy but powerful way to make a difference and help guarantee a renewable energy future for all Australians.

How can I join?

New customer? Click here to view our GreenPower plans. Opt in to GreenPower when you sign up!

Existing customer? Login to My Account to add GreenPower to your plan

Discover Energy VPP customers

If you’re a solar and battery customer, chances are you are close to using 100% renewable energy. That’s fantastic! But sometimes on a cloudy day or when your consumption is high, you’ll sometimes need to access electricity from the traditional energy grid. By opting in to GreenPower with your VPP membership, you can ensure that your energy use really represents 100% renewable energy.

New customer? Opt in to GreenPower when you sign up!

Existing VPP customer? Login to My Account to add GreenPower to your plan

*According to the official GreenPower website, the outlay for 100% GreenPower for an average Australian household, which consumes around 15-18 kWh each day, is roughly 80c to $1.50 per day. Actual costs depend on price set by your energy retailer and your actual consumption.

新州能源补助大解析, 看看Discover Energy可以为你获取哪些补贴

澳洲作为福利国家之一,会给一些需要帮助的人群提供各种不同的优惠补贴。不过不同州的政府给的政策和资格条件也都会有所不同,而且可能不时的会有变化。

如果您符合领取政府福利的条件,Discover Energy可以代表州政府帮助您获取的各种优惠。

那么我们就来看看,Discover Energy可以为你申请哪些补贴。 

NSW 新南威尔士州

NSW (新南威尔士州)的能源援助计划有6种, 其中DE可以为客户申请以下4种援助:低收入家庭返款(Low Income Household Rebate)

生命维持设备返款(Life Support Rebate)

医疗能源费返款(Medical Energy Rebate)

新南威尔士天然气返款(NSW GAS Rebate)

以下2种援助则需要符合条件的居民在政府网站申请:

家庭能源费返款(Family Energy Rebate – FER)

能源账户经济援助(Energy Accounts Payment Assistance(EAPA) Scheme)

现在,就手把手一步步的教你如何获得政府的能源援助:

低收入家庭返款(Low Income Household Rebate)

STEP 1 检查是否符合申请条件

获得该项补助需要满足以下四个条件:

1.居住在NSW 新南威尔士州

2.在自己的名下拥有电力账户

3.该账户的地址是主要的地址

4.拥有以下其中一张卡:

  • Centrelink或退伍军人事务部颁发的抚恤金特许卡( Pensioner Concession Card
  • Centrelink医疗保健卡(Centrelink Health Care Card
  • 退伍军人事务部颁发的金卡标记为因为战争牺牲的军人家属;完全永久丧失工作能力或极端残疾的人士(Department of Veterans’ Affairs Gold Card marked for recipients of War Widow or War Widower, Totally and PermanentlyIncapacitated rate or Extreme Disablement Adjustment rate pensions)

STEP 2 提供资料给Discover Energy

当您满足以上条件,您只需要将您符合申请条件的卡提供给Discover Energy的能源客服。

STEP 3 获取能源补助

可以选择$285每年或者$0.7808 (GSTexcl) 每天的电费返款援助。这个返款援助金额会直接体现在您Discover Energy第一能源的电费账单中。

生命维持设备返款(Life Support Rebate)

如果您家有生命维持的医疗器械(life support equipment )请一定要告知我们。

STEP 1 检查是否符合申请条件

当您的家里有在使用生命维持设备的时候,就可以申请生命维持设备返款援助。申请这项援助是不需要提供任何优惠卡(concession cards)的,只需要提供由医生签名的申请表去证实家里对医疗器械的需要。

每两年都需要更新以及重新提交申请表格,可以在政府官网获取表格。

STEP 2 提供资料给Discover Energy

当您满足以上条件,您只需要将您符合申请条件的申请表格提供给Discover Energy的能源客服。

STEP 3 获取能源补助

该返款援助是可以叠加使用的,就算您已经申请了低收入家庭返款(Low Income Household Rebate)和医疗能源费返款(Medical Energy Rebate),你还是可以获得生命维持设备返款(Life Support Rebate),而且该返款援助是更具每项医疗器械所给与补助,所以当您需要多个医疗器械时,补助金额是可以叠加的。

以下为可以申请补助的医疗器械名称,和每天给的补助价格:

符合补助条件的器械名称(ELIGIBLE  EQUIPMENT每日返款补助价格(DAILY  REBATE
气道正压通气Positive  Airway Pressure (PAP) devices$0.36
$0.71 for 24 hour use
Enteral  feeding (formerly known as Kangaroo Pump)$0.44
Phototherapy   equipment$3.68
腹膜透析Home  dialysis$1.54
医用呼吸机Ventilators (respirators)$3.68
氧气浓缩机Oxygen concentrator$1.85
$3.11 for 24 hour use
Total  Parenteral Nutrition (TNP) pump$0.84
External  heart  pump$0.11
四肢瘫痪患者使用的电动轮椅Power wheelchairs  for quadriplegics$0.30

医疗能源费返款(Medical Energy Rebate)

STEP 1 检查是否符合申请条件

这项返款援助适用于在低端温度下(高温or低温)由于疾病无法自我调节体温的客户。需要申请者符合以下条件:

1.账户持有者或者该地址的住户拥有自我调节体温障碍

2.需要有主治医师签名证明该病人已经治疗了至少三个月的表格

3. 同时您必须拥有一张以下的优惠卡(concession cards):

4.拥有以下其中一张卡:

  • Centrelink或退伍军人事务部颁发的抚恤金特许卡( Pensioner Concession Card
  • Centrelink医疗保健卡(Centrelink Health Care Card
  • 退伍军人事务部颁发的金卡标记为因为战争牺牲的军人家属;完全永久丧失工作能力或极端残疾的人士(Department of Veterans’ Affairs Gold Card marked for recipients of War Widow or War Widower, Totally and PermanentlyIncapacitated rate or Extreme Disablement Adjustment rate pensions)

STEP 2 提供资料给Discover Energy

当您满足以上条件,您只需要将您符合申请条件的申请表格以及卡提供给Discover Energy的能源客服。

STEP 3 获取能源补助

该返款援助是可以叠加使用的,就算您已经申请了低收入家庭返款(Low Income Household Rebate)和生命维持设备返款 (The Life Support Rebate )还是可以再申请医疗能源费返款(Medical Energy Rebate)。可以选择$285每年或者$0.7808(GSTexcl) 每天的电费返款援助。这个返款援助金额会直接体现在您DiscoverEnergy第一能源的电费账单中。

新南威尔士天然气返款(NSW GAS Rebate)

STEP 1 检查是否符合申请条件

获得该项补助需要满足以下四个条件:

1.居住在NSW 新南威尔士州

2.在自己的名下拥有天然气账户

3.该账户的地址是主要的地址

4.拥有以下其中一张卡:

  • Centrelink或退伍军人事务部颁发的抚恤金特许卡( Pensioner Concession Card
  • Centrelink医疗保健卡(Centrelink Health Care Card
  • 退伍军人事务部颁发的金卡标记为因为战争牺牲的军人家属;完全永久丧失工作能力或极端残疾的人士(Department of Veterans’ Affairs Gold Card marked for recipients of War Widow or War Widower, Totally and PermanentlyIncapacitated rate or Extreme Disablement Adjustment rate pensions)

STEP 2 提供资料给Discover Energy

当您满足以上条件,您只需要将您符合申请条件的卡提供给Discover Energy的能源客服。

STEP 3 获取能源补助

可以选择$121每天然气费返款援助。这个返款援助金额会直接体现在您Discover Energy第一能源的天然气账单中。

家庭能源费返款(Family Energy Rebate – FER)

帮助那些需要抚养子女的新南威尔士州家庭支付电费。合资格的家庭可以获得$180,计入账单抵消电费。

如果一个家庭同时还有资格获得低收入家庭返款(Low Income Household Rebate),则能源费返款金额为$20。

如果你是由能源代销商提供能源的社区居住设施、退休村或分层管理物业的居民,可以获得$198退款。如果你的家庭同时还有资格获得低收入家庭返款,则能源费返款金额为$22

该返款补助是按照家庭收入来核审资格,也就是说返款申请必须审核收入。每个申请人必须有资格申领并且已经收到了联邦政府的 A 类或 B 类家庭税补助金(FTB)。

你的家庭情况和收入水平可能每年不同,这些都会影响你申领 FTB 的资格。申请人完成年度家庭报税之后,或通知联邦民政服务部(DHS)在该年度无需报税之后,DHS 将确认申请人是否有资格获得相关财政年度的FTB。

点击连接查看申请步骤。http://www.resourcesandenergy.nsw.gov.au/?a=796308

能源账户经济援助(Energy Accounts Payment Assistance(EAPA) Scheme)EAPA 是当年面临了短期的经济困难,政府给予的能源补助,需要客户有逾期未交的账单来证明自己有经济上的困难,然后政府根据这个逾期未交的账单的金额发放voucher,每张金额是$50。 e.g.如果您的逾期账单的金额是$200,就会得到4张价值$50的voucher。如果逾期账单的金额是$180,就得到3张价值$50的voucher,剩下的30刀需要客户自己付钱如果已经领取了新南威尔士天然气返款(NSW GAS Rebate)就无法重复领取改补贴。 可以直接在新州政府官网申请https://www.service.nsw.gov.au/transaction/energy-accounts-payment-assistance-eapa-scheme想了解别的州有什么还有什么福利援助补贴?请关注我们,下期为大家解析昆士兰和南澳。 

Goodbye Power Bills, Hello Smart Income Statement!

At Discover Energy, we have a not-so-little secret: most our customers who are part of the DE VPP Network don’t receive power bills. That’s because rather than paying us for electricity, we pay them. Instead of an electricity bill, our VPP customers receive smart income statements – a special report that lets them know how much energy they’ve consumed, but also more importantly, how much solar energy they’ve sold back into the grid. 

With our highest-in-the-market solar feed in tariffs (25 cents/kwh, guaranteed for 12 months) and state-of-the-art solar energy trading platform, our VPP customers consistently earn back their electricity costs, and a lot more. As a result, VPP customers have the option to cash in their credits and actually receive an income!

Being paid for electricity rather than paying for it is the future energy, and with Discover Energy VPP, the future is already here. 

Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or 0422424064, or email: sales_vpp@discoverenergy.com.au

Here’s an example of what VPP customers receive in lieu of a traditional electricity bill:

A Smart Energy Report


An account summary featuring debits for electricity use and credits for energy sold 

As you can see here, this account is in credit. This customer can actually cash out their $133.93 credit, should they wish.

You also receive a solar system report that captures your consumption, feed-in to the grid and energy trading. 


Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or 0422424064, or email: sales_vpp@discoverenergy.com.au 

Discover Energy第一能源,超低电费,正式登陆南澳

澳洲智能电力零售公司

Discover Energy 第一能源

于2020年08月20日

正式登陆南澳大利亚州

让南澳居民也可以拥有

让你拥有更便利,更优惠的

电力能源套餐

为阿德莱德等南澳城市的客户

提供智能的电力零售服务

Discover Energy第一能源是一家拥有完整能源执照的澳大利亚本土能源公司。 为本地客户提供完善的电力零售服务,秉承着多元文化的宗旨,我们为不同文化提供更方便,更适合的电力服务,对于在澳华人提供独家定制服务。同时也是澳大利亚唯一提供微信一站式服务的电力公司。

Discover Energy第一能源,追求智能化管理,致力于为客户提供最便捷的服务。比起传统电力零售公司长时间的电话客服等待,复杂的手续程序,难懂的英文合同审阅等等一系列的繁琐。我们只需要您在微信上的一个签名——开通,客服,管理就可以一键完成。中文客服更方便为你服务,与您沟通。

同时,清楚的折扣优惠信息,没有锁定合约,没有任何优惠陷阱,全透明化的信息,先进的智能系统可以根据您现有的电力账单为你计算出最优惠超值的电力套餐。南澳华人更有独家专属折扣,正式登陆南澳还为客户送上超高折扣,更有分享集赞获得$50电力折扣券。快来扫码参加。 

Discover Energy拥有雄厚的企业背景,姐妹公司One Stop Warehouse — 澳大利亚最大的太阳能分销商,2019-2020财年营业额高达5.15 亿澳币,一跃成为年度澳大利亚500强企业中增长最快的私营企,2020被金融时报评为亚太地区快速增长企业第173名。

Discover Energy在今年七月成功开始在昆士兰的布里斯班,黄金海岸,阳光海岸等城市运营后,便利的注册,管理模式和清晰的折扣优惠信息, 深受昆士兰居民的信赖与喜爱。 

南澳是继新南威尔士州和昆士兰州之后Discover Energy的第三个正式运营的区域。 我们致力于用科技改变您生活的点滴,从能源电力开始,为你点亮全新智能生活。为每位客人带来更优惠,更适合自己的专属电力计划,让更多的客人可以享受到我们的优质服务。

今后会Discover Energy第一能源会继续拓展更多的运营区域, 让更多澳洲居民可以享受到全新的智能生活。 

Discover Energy 第一能源将帮助您和您的家庭及子孙后代创造更美好、光明的未来。

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