Terms and Conditions – Win a Home Battery 2021

Win a Home Battery 2021  Terms and Conditions

Participation in this Promotion is deemed acceptance of the below Terms. 

Promotion name: Win a Home Battery 2021 

Eligible States/Territories: NSW, SA, VIC, ACT and QLD (Energex network) – any jurisdictions where Discover Energy retails.

Promotion Period: Start: 1 December 2021 9:00 AM AEST End: 15 December 2021 11:59 PM AEST. No entries will be accepted outside this time.

Promoter: DISCOVER ENERGY PTY LTD (ABN 20 619 204 750) operating as Discover Energy

Eligible Entrants: Subject to the terms and conditions below, entry to the promotion is open to an authorised participant (being 18 years or over).

Eligible Entries and Method of Entry: 

There are two methods of entry to this promotion.

New Discover Energy Customers

To be eligible to join Win a Home Battery 2021, entrants must have successfully signed up to a Discover Energy plan between the promotion period stated and must be switched within two weeks of sign up.

  1. Any sign up to a Discover Energy plan during the promotional period is eligible. This includes any electricity, gas, solar or VPP plans offered by Discover Energy.
  2. One entry per account only. A new electricity and gas sign up will be considered as two entries. 
  3. Only new sign ups during the promotional period are eligible. Existing Discover Energy customers must sign up to a new, additional plan to qualify.
  4. If the winning account has multiple account holders, the primary account holder is deemed the prize beneficiary.
  5. If the entrant signs up or switches to a different retailer during the event period, their entry will be considered invalid. 

Existing Discover Energy Customers

  1. Entrants must be a current Discover Energy account holder during the stated promotional period. 
  2. Entrants must successfully refer a customer to Discover Energy between 1st December 2021 to 15 December 2021
  3. A referral is deemed successful when the referral has signed up to a Discover Energy plan during the stated promotional period.
  4. Entrants receive 1 entry only to this promotion, regardless of the number of successful referrals an entrant has made during this period
  5. If the winning account has multiple account holders, the primary account holder is deemed the prize beneficiary.

Competition Process:

Two winners will be drawn from a random digital lottery on COB 16 December 2021. The first drawn entry will receive Prize 1 (AlphaESS SMILE-B3-PLUS battery). The next drawn entry will receive Prize 2. Winners will be notified no later than COB 17 December 2021 via phone and email. Customers will be notified via the contact number and email as entered in their sign-up form to Discover Energy. Winners must confirm the claim of prize via email by COB 20th December 2021.

Prize details:

There are two prizes in this promotion. All prizes are valued in Australian dollars unless expressly stated to the contrary.

Prize 1: AlphaESS SMILE-B3-PLUS x 1

ALPHAESS SMILE-B3-PLUS valued at $5000

  • This prize is pick up only. Delivery is not included in this prize. This prize can be picked up from any One Stop Warehouse location (NSW, SA, QLD, VIC). 
  • Upon confirmation of acceptance of this prize, the winner may nominate a preferred solar installer to act as liaison and to arrange delivery. Alternatively, Discover Energy can recommend a solar installer to assist in delivery and installation. 
  • The prize does not include:
    • The cost of installation
    • The cost of additional hardware including but not limited to:
      • Solar panels

The Prize will be provided by Discover Energy and Alpha-ESS. 

Prize 2: AlphaESS Portable Power System x 1

The second drawn entry will win AlphaESS Portable Power System valued at $1300.

  • This prize includes delivery of Prize 2 to a nominated address

The Prize will be provided by Discover Energy and AlphaESS.

Exchanges:

This prize cannot be exchanged for cash. These prizes must be taken “as offered” and cannot be transferred, exchanged, varied or extended, except in Discover Energy’s sole discretion. 

No contact and Unclaimed prize draw:

Discover Energy takes no responsibility where it is unable to contact the Winner/s who have not provided correct or complete contact details as per their account information. If an entrant’s contact details change during the Promotion Period, it is the entrant’s responsibility to notify the Promoter. 

In the event that either prize is unclaimed by 20 December 2021, Discover Energy will re-draw from the pool of entries to choose a new winner. 

Promotions Exclusions:

Entry is open only to an Eligible Entrant as defined above. However, directors, officers, management, employees, suppliers (including prize suppliers) and contractors (and the immediate families of directors, officers, management, employees, suppliers and contractors) of the Promoter and of its related bodies corporate, and of the agencies and companies associated with this Promotion are not Eligible Entrants and are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step- brother, step-sister or first cousin.

Tax implications:

Entrants are advised that tax implications may arise from winning the Prize(s) and they should seek independent financial advice prior to acceptance of their prize(s). The Promoter accepts no responsibility for any tax implications that may arise from accepting a Prize. Entrants are responsible for any and all expenses that they incur in entering the Promotion and they will not be reimbursed regardless of whether or not they win the Promotion. 

Acceptance of Prize

It is a condition of accepting any Prize that the winner must comply with all the conditions of use of the Prize and the prize supplier’s requirements. A Prize must be taken as stated and no compensation will be payable if a winner is unable to use the Prize as stated.

Discover Energy reserves the right in their sole discretion to cancel, terminate, modify or suspend this promotion at any time for any reason.

Discover Energy reserves the right to hold all interpretations of this promotion.

Enquiries

For all enquiries please email marketing@discoverenergy.com.au

Win a home battery! Sign up to Discover Energy.

Win your own AlphaESS home battery

Discover Energy and AlphaESS are giving one lucky winner the chance to be part of the green energy revolution. Sign up to a Discover Energy plan by the 15th December 2021 and be in the running to win a free AlphaESS SMILE-B3-PLUS home battery ($5000 RRP). A runner up will also be drawn to win an AlphaESS Portable Power Station worth $1300.

Terms and Conditions apply. 

Sign up today!

TheAlpha ESS SMILE-B3-PLUS home battery

How to join:

New Customers

Any customer who signs up to a Discover Energy electricity, gas, solar or VPP plan between the 1st December to the 15th December 2021 will be automatically placed into a draw to win an AlphaESS SMILE-B3-PLUS home battery worth $5000*.

Sign up today!

Existing Customers

A current Discover Energy customer who successfully refers a new customer to Discover Energy between the 1st December to the 15th December 2021 will be automatically placed into this draw. 

Refer a friend: Contact your energy consultant for more info, send a message to Discover Energy Facebook Page or email customerservice@discoverenergy.com.au.

Who is AlphaESS?

AlphaESS Australia is a subsidiary of Alpha Energy Storage Solution Co., Ltd., was established at the end of 2014, to cover the booming Australia and New Zeland market. We are based in Sydney.

Having a team that boasts a decade of experience in distributed power generation and energy storage technologies with Li-Ion batteries, AlphaESS has developed an extremely cost-effective energy storage system. This combination of high performance with low cost means that AlphaESS technology is ideally suited for applications that range in size from residential energy management to utility-scale renewable integration.

Visit AlphaESS http://alpha-ess.com/

Who is Discover Energy?

Discover Energy is an energy retailer committed to delivering smarter, cheaper and greener energy to Aussie households. With solar DNA from sister company One Stop Warehouse and extensive R&D in Virtual Power Plants (VPP), choosing a Discover Energy plan means backing a retailer at the forefront of renewable energy technology. 

Sign up to an electricity,  gas, solar or VPP plan today.

Terms and Conditions apply


Why Discover Energy is a (true) green energy retailer.

Why is Discover Energy a green energy retailer? Because renewable energy is at the very core of what we do. Here are a few more reasons:

No vested interests in power generation that’s not 100% green. 

Unlike other retailers in the market, Discover Energy is privately owned by Aussie investors with no vested interests in carbon-intensive energy generation.

Our DNA is Solar

Thanks to our sister company One Stop Warehouse, our DNA is strictly solar. One Stop Warehouse is the largest solar distributor in Australia, and has sold more than 2 GW of solar – enough solar to cover more than 600,000 homes. Being backed by One Stop Warehouse gives our company unique expertise into solar and battery infrastructure.

Our R&D is completely focused on clean generation

Our R&D work – in building one of Australia’s most innovative and dynamic virtual power plants (VPPs) – is focused on helping ramp up the energy revolution, transforming the ways energy is created, delivered and consumed in this country. Any profits we make from retailing traditional energy is invested into this work.

Our dream is an Australia free from coal-intensive energy

We all know that electricity generation plays a significant role in fuelling our annual output of carbon emissions. Discover Energy’s dream is a country filled by households and businesses that are powerhouses of green energy, producing when it’s sunny and storing to deliver clean power to the electricity grid, instead of consuming vast amounts of coal-generated energy. 

This dream is already becoming a reality 

One of the things we’re proudest about as a company is that we’ve helped make this dream a reality for more than 1500 VPP households, who are increasingly independent from the grid, eliminating electricity bills and earning money through energy trading. Discover Energy is also working to launch electric vehicle plans and vehicle to grid options to also get more clean cars on the road.

Don’t have solar or battery yet? You can still make the greener choice with Discover Energy by choosing GreenPower. 

When you select a 10%, 20% or 100% GreenPower accredited energy plan Discover Energy purchases the equivalent amount of renewable energy from certified GreenPower generators on your behalf. It’s an easy way to make your energy greener. 

Sign up to a Discover Energy electricity or gas plan.

For more information on GreenPower visit: https://www.discoverenergy.com.au/electricities/green_power

For more information about the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp

We are Hiring! Job Opportunities at Discover Energy

Join our fantastic team and help build a greener future for all. Updated 19 November 2021.

Interested? Send your resume or any questions to Rebecca Marsh: rebecca.marsh@discoverenergy.com.au 

Accounts

Junior Accounts Assistant – North Sydney

Perform a range of accounting tasks that support our accountant and wider finance team.

Accounts Receivable Officer – North Sydney

Be responsible for the full scope of accounts receivable and end to end credit control, reporting, and analytics, as well as development, implementation, and evaluation of processes.


Sales/Business Development

Sales Consultant (Vietnamese Speaking Required) – Sydney, Melbourne, Brisbane

Assist the team to help qualify leads, create opportunities and be an important part of our sales team. (Experience with Vietnamese community market in Australia preferred)

Business Development Manager (Vietnamese Speaking Required) – Sydney, Melbourne, Brisbane

As Business Development Manager you will assist the team to help qualify leads, create opportunities and be an important part of our sales team. (Experience with Vietnamese community market in Australia preferred)

Sales Consultants (Mandarin Speaking Required) – Sydney AND Melbourne

Assist the team to help qualify leads, create opportunities and be an important part of our sales team. (Experience with Chinese community market in Australia preferred)


Customer Service

Customer Experience Team Members – Sydney AND Melbourne

As a Customer Experience team member, you will be working to set goals to ensure existing customers are receiving a personal and stand out service at all times.


Operations (Technical and Energy)

Technical Business Analyst – Sydney or Melbourne

With your business analysis expertise, you will play an important role in defining the solution and drive the implementation of business critical systems together with passionate R&D team. 

Product and Invoice Liaison Officer – Sydney or Melbourne

Working closely with the Compliance Manager to provide support and assistance in the overall development and implementation of Energy Retails Products and Price Plan Models, including configuration and maintenance of the system data bases. 

Compliance and Policy Officer 0- Sydney or Melbourne

Working closely with the compliance manager to provide support and assistance in maintaining our professional services and overall industry compliance obligations.


Interested? Send your resume or any questions to Rebecca Marsh: rebecca.marsh@discoverenergy.com.au

5 Minute Energy Settlements: What does this mean for VPP customers?

On October 1, 2021, the Australian Energy Market Operator (AEMO) – who is responsible for the settlement of all electricity bought and sold through the National Electricity Market – made significant changes to their wholesale settlement process, allowing them to settle wholesale energy on a 5-minute basis in line with the 5-minute settlement process of dispatch generators. One question we’ve been asked by some Discover Energy customers is how these changes by AEMO may affect our services, and specifically for our Virtual Power Plant (VPP) program.

How will these changes affect customers?

We expect the changes to bring many long-term benefits to all customers, including:

  • A more reliable power system – this change will help support the investment and development of electricity network infrastructure, allowing for improved response times and the accelerated integration of smart technologies.
  • Lower wholesale costs – wholesale costs currently make up about 30% of a typical customer’s bill, so we expect that generators will be making more efficient decisions on wholesale costs over time based on the improved certainty that these changes provide for them. 
  • Higher levels of product diversity and Demand Management Incentives – customers who invest in smart technologies or sign up for demand management programs can and will earn rewards from retailers and networks alike when they respond to requests from the market.

Due to the volume and complex nature of meter data, the AEMO has specified that all Meter Data Providers in the National Energy Market provide 5-minute meter data to retailers for billing purposes by late 2022. We are working with our Meter Data Providers to obtain access to this data as early as possible.

Once this next stage is complete, we expect our VPP clients will see improved benefits when trading the energy from their battery. We will keep you updated as we move towards this functionality.

For more information about the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp

除了电网维护,这个原因也会导致突然停电!

相信在澳洲生活久了的朋友一定都遇到过电网维护或者一些极端天气下停电的现象。对于这种现象,小胖伏之前在《停电后,这些紧急应对措施你知道吗》已经为大家详细介绍过了。
但是,除了电网的定期维护或者极端天气原因导致的停电,还有一个现象,也会导致家里紧急停电,那就是家用电器的故障(包括短路和漏电等)
最近我们有几个顾客都遇到了类似的停电原因。顾客表示,在他们尝试着去搬动电闸的时候,电闸总是会弹下来。很多人在这种时候都以为是电闸出现了问题,应该找电工进行维修,但是却不知道,大部分出现这个现象的原因都是因为家里的某些电器故障了,触碰到了电闸的保护装置,导致电闸总会弹下去。
那么接下来,小胖伏就来告诉大家在出现了电器故障,紧急停电以后,我们应该如何排查出故障电器,并且恢复电力。除此之外,小胖伏还将告诉大家,除了停电,还有哪些现象可以告诉你,你家的电器出现了漏电的现象

停电后,应该如何排查故障电器?

在我们家里突然停电之后,我们首先应该去看的就是家里的电闸。看看电闸有没有出现跳闸的现象。

如果电闸出现了跳闸的现象,并且在扳动电闸时,电闸总是无法扳上去,则说明,很有可能是你家的某些电器出现了短路或者漏电的现象!

这个时候,如果家里有两个人,就可以一个人负责查看电闸的情况,另一个人负责逐个拔掉电器的电源,以排查出出现故障的家用电器。

如果在用户拔掉所有的电器之后,电闸依然无法扳上去,这个时候就很有可能是你家的电闸或者某些电路出现了问题。这个时候,用户则可以找一个电工前来查看一下情况。

如何检测家里电器是否漏电了?

一般来讲,当大型电器漏电或者短路时才会导致停电。但是,家用电器漏电是一个非常严峻的问题,那么我们平时应该如何检测家里是否有电器漏电呢?

最为直接的方式就是看电表

将家里所有的电器全部关闭20-30分钟左右,然后观察家里电表的指针或者电表的读数。如果电表的指针或者电表的读数出现了变化,则说明你们家里是有电器出现了漏电的现象的。这个时候,出于安全的考量,用户应该及时排查出漏电的电器。


荣获两项Mozo Experts Choice Awards!Discover Energy实至名归!

就在今天,Discover Energy赢得了两项

2021年度mozo能源专家选择奖

(2021 Mozo Experts Choice Awards)

能源专家选择奖(Mozo Experts Choice Awards)是由澳大利亚权威分析网站mozo基于对澳大利亚多样的能源产品进行比较,来评选出对澳大利亚消费者具有巨大价值的能源计划。
2021年Mozo能源专家选择奖,是通过对市场上47家能源零售公司的842项能源套餐进行比较,所评选出来的最具有价值的能源计划。

在这些竞争者中,Discover Energy被公认为:


Solar-Friendly Energy – NSW

Solar-Friendly Energy – SA


对于能够被评选为为澳大利亚消费者提供最有价值的能源套餐的能源零售公司,我们深感荣幸。

Mozo 专家选择奖评委彼得马歇尔表示,
基于疫情的影响,越来越多的澳大利亚人开始了在家工作,能源费用也开始在过去几个月飙升,这使得比较不同零售商的能源套餐变得更加重要了
澳洲的电力市场是非常多样化的,我们的奖项主要研究了电力、天然气、太阳能以及其他绿色能源中的能源套餐,旨在帮助澳大利亚消费者找到最适合的能源计划。”
Discover Energy一直将“支持并引领澳大利亚的绿色能源革命”作为公司发展的核心目标,并为本次可以在可再生能源的能源计划中获奖深感荣幸。

那么,Discover Energy 凭什么可以获此殊荣呢?

领先能源行业的VPP技术

Discover Energy在成立之初,便被定义为了一家科技公司,致力于利用人工智能、机器学习以及大数据来开发电力价格预测系统,并且还成立了全澳首个支持用户自主操作的能源交易平台

图片

截止到目前为止,已经有超过1000个澳大利亚太阳能电池用户受益于Discover Energy所成立的虚拟电站(virtual power plant,简称“vpp”)平台,成为了澳大利亚新能源革命中的一员。

从用户切身利益出发的发展理念

Discover Energy除了是澳洲新能源革命的引领者之一,在传统能源(电力、天然气)方面也是备受好评。

截止到目前为止,已经有上万个澳大利亚家庭以及商业用户选择了Discover Energy的电力以及天然气服务,加入到了我们颇具竞争力的能源计划。

并且Discover Energy的在google review上的综合评价更是得到了4.9的高分好评。

那是什么让Discover Energy如此备受欢迎呢?

1.极具竞争力的能源价格

我们致力于为用户提供极具竞争力的电力以及天然气价格,帮助用户节省能源开销。

2.1:1中文客服

不知道大家在澳洲是不是都经历过,遇到了一些棘手问题的时候,却怎么都联系不上相关客服的无奈和无助。那为了解决华人用户这个痛点,Discover Energy专门成立的微信客服团队,为华人用户提供最便利的服务。

3.微信一键管理账单

此外,为了方便华人用户查询、管理能源账单,Discover Energy还研发了微信账单的功能,让用户可以直接在微信公众号管理自己的能源账单,免去了邮件一个一个账单查询的烦恼。

Discover Energy wins Mozo Experts Choice Awards 2021!

Discover Energy has won two 2021 Mozo Experts Choice Awards for Energy. For the 2021 awards, Mozo compared 842 energy plans from 47 Australian energy providers. From these contenders, Discover Energy was recognised as the 2021 Mozo Experts Choice for:

Solar-Friendly Energy – NSW

Solar-Friendly Energy – SA

Discover Energy is honoured to be recognised as providing some of the best value energy plans in the market during a challenging year for many Australians.

“With more Aussies working from home, energy bills have soared over the last few months, which makes it more important than ever to compare deals from different retailers,” said Peter Marshall, Mozo Experts Choice Awards judge. 

“The electricity market is vast and varied. Our awards highlight the best plans across the main categories we researched – electricity, gas, solar and green energy, to help you find a plan that will suit your  household needs as well as your budget.” 

A Green Revolution

Discover Energy is especially delighted to see its renewable-aligned energy plans awarded in the industry, reflecting its core purpose as a company: to support and accelerate Australia’s green energy revolution.

In addition to its award-winning solar plans, Discover Energy is also at the forefront of solar + storage technology, providing one of the most competitive and innovative Virtual Power Plant (VPP) programs in the country, with more than 1000 households with batteries connected to the Discover Energy VPP network. Discover Energy solar + storage customers enjoy up to 45c solar feed-in tariffs, free battery re-charging and energy trading.**

For more information on Discover Energy solar plans visit: https://www.discoverenergy.com.au/solar_batteries/storage

For more information home batteries and the Discover Energy VPP visit: https://www.discoverenergy.com.au/vpp

Mozo Experts Choice – Energy 2021 Methodology report

** VPP Premium Plan (NSW, ACT, SA, QLD): 45c solar feed-in for first 3.28kwh exported per day, 25c solar feed-in for next 3.28kwh exported per day, 9c for all remaining exports per day, free re-charging is an intermittent service and triggered during ideal conditions.

Discover Energy VPP reaches 1000 households!

In September, Discover Energy achieved the incredible milestone of 1000 households connected to the Discover Energy VPP (Virtual Power Plant)!

This means that more than 1000 households across Australia are achieving independence from the grid, producing renewable energy and being rewarded for it through Discover Energy’s VPP benefits including premium feed-ins (Premium Offer/Victorian Offer) and energy trading.

For more info visit: https://www.discoverenergy.com.au/vpp

Now open: Gas in Victoria!

Discover Energy is delighted to announce that it is now licensed to retail gas in Victoria for sites serviced by Australian Gas Networks Limited (Envestra) and SP AusNet distribution networks.* Customers in these regions can now sign up to both electricity and gas plans and take full advantage of Discover Energy’s fuss-free, great value plans and attentive, 1:1 service.

Victorian VPP members who sign up to Discover Energy gas will also have the opportunity to offset their gas bills with with their VPP credits.

To compare plans, or to sign up with Discover Energy Gas click on this link or send a Facebook message or call 1300 946 898.

*Service to Multinet customers forthcoming. Don’t know your gas distributor? You’ll find your details in your gas bill.

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