Acts of kindness happen in unexpected ways. It happened that way to Sunny Lee, the General Manager of Operations at Discover Energy, who had a leaking roof. Here is her story.
Bassil Ayad from HBA Roofing Group and Sunny Lee, the General Manager of Operations at Discover Energy share some kindness (while social distancing)
Hello
I just want to share this wonderful thing that happened to me in the hope that it inspires you the same way. The story starts with a leaking roof. I have been wanting to fix it for a while, but I had not got around to it.
But, like so many people, I have been working from home lately due to the COVID-19 outbreak. So today, I called a roof tradesman to do the repair. I had never hired him before.
He was prompt on time, and in under 30 minutes, my roof was fixed!
I asked how much I owed him, and the tradesman said. “Don’t worry about the money. It was only 5-minute, job no need to pay. You know we all go through difficult times now with COVID-19, we are happy to help our neighbor.’
I was stunned by his generosity. I tried to pay him and thank him, but he refused.
This one act of kindness really resonated with me. I thought this should not stop here.
So, I would like to share this act of kindness with our Discover Energy community members.
The reason is to start something small that we can have control of when everything-else seems totally out of control these days.
You may think this is publicity from Discover Energy. It isn’t.
It’s about passing on the kindness I was given.
I hope, there will be people who would be touched by this story.
I will donate for the money which would have been paid to the tradesman to one of our Discover Energy customers who are currently unable to make their energy payment due to COVID-19 pandemic.
Discover Energy also donate to the customers who are currently having difficulty paying their energy bill.
The credit will appear appeared as a “kindness pandemic credit” on the next bill as we wish to continue the spirit of the trade man’s act of kindness.
If any fellow Discover Energy community members also wish to share this act of kindness, YOU can by sharing your credit balance and shout out to us by nominating the amount you wish to pay it forward to help other Discover Energy community members who are struggling to pay their energy bill. Please let us know at customerservice@discoverenergy.com.au.
This is totally voluntary; you do not have any obligation to do anything if you don’t wish to.
Be safe and take care of each other and your neighbours. Regards,
Sunny
Donate With your My Account
Or donate to go fund me
Starting from donations by Discover Energy staff we hope you can join us in helping valuable charities such as St Vincent de Paul Society that are helping people who are struggling to pay basic utilities like electricity.
Or you can simply share some kindness and pay it forward.
DO YOU NEED ASSISTANCE?
If you’re having difficulty paying your energy bill, you could be eligible for help through the Energy Accounts Payment Assistance (EAPA) Scheme. Speak with your electricity or gas supplier to find out what assistance might be available to you. If you’re not able to arrange a payment plan with your supplier, you can then contact an EAPA provider for an assessment. EAPA providers include St Vincent de Paul Society • Salvation Army Anglicare • Lifeline Mission Australia • Migrant Resource Centres • Independent Community and Neighbourhood Centres • Local Land Councils.
A nationwide teddy bear hunt is helping to keep children occupied during the country’s School closures during Covid-19 safety action, with tens of thousands of homes taking part, and people still aloud to pair up or walk for a brief respite of exercise and fresh air take advantage and keep an eye out for teddies.
Inspired by the popular children’s book We’re Going on a Bear Hunt, by Michael Rosen, the real-life bear hunt has been spotted in homes across Australia. Join in the fun and place a teddy bear in your street-facing window, allowing local children to “hunt” for bears in your neighborhood.
OK card initiative for the elderly
OK cards are appearing in the windows of elderly Australians. The cards are a unique way to ensure the wellbeing of our elderly neigbours during the coronavirus outbreak.
The I’m OK cards show one side of the card colored green with a happy face and the other side colored red with a sad face. Elderly who are in a lockdown can present the card in their window – Green for OK but if you see red you can lend some help and check-in (from a distance). We have created some downloadable has created special red and green cards for their home care clients to display in their windows to let the organisation know if they need help.
“I’m OK cards”, with one side of the card coloured green with a happy face and the other side coloured red with a sad face.
We spotted this happening around Sydney this week as people woke up to messages of encouragement written in colourful chalk. this might be a fun way to surprise your neighbour and bring a smile.
*Kindness Pandemic Any funds donated to the Discover Energy Community will be directly credited towards customers requiring assistance. Funds will be distributed evenly amongst eligible customers on the first day of each month. Funds are not transferable or refundable Credit amounts will appear on eligible customers invoices as a Discover Energy Community Fund credit. Eligibility: To be eligible to receive Discover Energy Community funds customers must: · Be a residential or small business customer; and · Have an active Discover Energy Account; and · Be participating in our hardship program; or · Be actively receiving payment assistance from Discover Energy effective from 20th March 2020 onwards. Fund allocations Funds will be distributed evenly amongst all eligible customers on the first business day of each month. Discover Energy customers wishing to donate directly to the Discover Energy community (helping Discover Energy customers on hardship) can do so through My Account, – Discover Energy Community Donations– and entering the amount you want to donate. This amount will be added to your next invoice as a charge titled – Kindness Pandemic – to be paid on the invoice due date. For our solar customers – if you have solar credits on your account you can opt to donate the solar credits $ for $ towards the Discover Energy Community via My Account – Discover Energy Donations – Solar Credit – and entering the amount you want to donate. This amount will be debited from your credit balance. Or customers wishing to pay it forward to the larger community can donate at go fund me https://www.gofundme.com/f/share-a-kindness-pandemic
由于 NEM 传输网络中直接参与的供需双方有 超过 200 位，电力批发市场能够在维持电力批发价 相对竞争力的同时，最大限度地保证电力供需保持 平衡，有效避免电力过于短缺或是产量过高的状况。
说到NEM（国家电力市场）就不得不提到AEMO(澳大利亚能源市场运营商）其正在澳洲进行的为期12-18个月的虚拟电厂整合实验，通过新的整合实验，将证明虚拟发电厂（virtual power plant, VPP）具有为澳大利亚电网提供容量和频率调节服务能力。随着环境污染，能源紧缺等问题的日益严重，各国都在寻求新的能源类型以及能源利用方式，分布式能源（distributed energy resouse,DRE) 以及灵活，环保，经济等优点被广泛利用和推广。尤其风能和太阳能等新能源发电的电力系统在澳洲所占比例会逐渐增大，澳大利亚已在运行或正在建立若干个虚拟发电厂（vpp). 通过商业，工业和住宅太阳能+储能项目，以及单独的电池储能系统🔋，把这些联系到一起可以从电网获得电力，也可以向电网提供电力，其整合能力可以由电网运营商根据需要调度，比如我们Discover Energy就可以帮助消费者，最大限度地为消费者和系统带来利益，我们鼓励更多的家庭安装家用电池🔋储能，参与ｖｖｐ计划的最大好处是，用户安装电池储能，可以将电储存起来，在电网需要的时候为电网供电，像发电厂一样为电网支撑，用户可以从中获利，而Discover Energy 将与已安装电池储能并参与虚拟电厂计划的用户签订合同，DE在电网需要的时候可以调度用户的电池🔋储能，同时帮助用户将多余的储能电在电力价格高峰期销售给澳洲国家电力市场，帮助消费者利益最大化.
Australians have been hit year after year with rising power prices, until now! Household budgets have been put under stress due to large power companies’ excessive profits, network inefficiencies and old technologies.
Discover Energy is combining the latest in digital technology, solar and batteries to form a Virtual Power Plant. Rather than a centralized coal fired power plant from the 1950’s, from the old power companies, we are combining thousands of solar and battery systems in the cloud to form a power plant that feeds the local area when needed.
We have achieved this through revolutionary software developed by our software engineers in-house, to connect solar and battery systems in the cloud to aggregate together to form one large power plant. Best of all, this technology allows you to have cheaper, smarter and greener energy fed to your home.
Discover Energy is unique in the Australian electricity market. We are an energy retailer that focuses on renewable energy from solar panels and batteries. Our heritage is based in the solar industry with a focus on replacing our ageing energy generators with a new breed of localized power generation and storage.
If just one fifth of the Australian solar households added a battery, it would provide the same energy storage capacity as the Snowy 2.0 project, achieved in half the time. You have the power to make a difference.
There is an opportunity to become a part of a united and growing Home Solar Army, with new battery and distribution technology promising to transform our energy system from the bottom up.
Currently, home solar installed without a battery is causing problems because it’s crowding the market when the sun shines in the middle of the day, when what we really need is to use it when we’re at home in the morning and evening. Batteries connected to our Virtual Power Plant is the solution.
By switching your electricity company to Discover Energy you will
Buy mostly power generated from rooftop solar and stored in batteries
If you have solar and batteries, maximize your returns by profit sharing in the trading of your stored energy
Be doing your bit to reduce carbon emissions in this country
