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Discover Energy第一能源 全系列智能用电管理产品全面更新上线

​APP震撼来袭

为了方便广大用户更加便捷的查询电力使用情况和支付电费,Discovery Energy第一能源特地推出了全新的手机APP,目前已成功上线各大软件平台,搜索Discovery Energy即可下载。

目前APP主要分为三个板块:Overview / Billing / Me

【Overview】主要展示用户地址/本月电费/NMI码,以及键支付电费按钮;如果您的账号绑定了多个地址,可以点击change address进行切换,看到不同地址的相关信息;

【Billing】主要展示本月和历史账单,在每一张账单下,可以看到电费周期以及缴费状态

如果已经缴费,按钮会变灰同时展现Paid状态;

还未进行缴费的账单会显示一个Open状态;

点击相应的账单,可以看到每张账单的详细状态:地址/时间/天数/费用/使用电量/折扣金额,其中这里的折扣金额是为了鼓励大家按时支付电费,一般都会相应的进行减免电费,每个月抓住这个机会,也是可以省不少钱呢!

【Me】就是一些基本信息和设置

网站功能上新

除了新推出的APP,我们的网站也进行了更新,新增了几项更加便捷的功能,登陆网址(https://www.discoverenergy.com.au/my/overview),输入账号及密码之后,可以看到账户相关的页面,可以一眼看到目前账单的价额以及付款截止日期

同时页面中间可以看到历史账单的记录,点击【查看账单明细和历史记录】进入之后可以选择不同的时间周期,可以按照每年每月每周甚至每天的每个时段,让您可以清清楚楚看到自己的用电情况;

在页面最右侧的【在线管理你的账户】模板,可以选择自动扣款功能,免去忘记交账单的烦恼;同时增了多地址管理功能,一个用户如果有多套住宅,可以点击此处添加新地址进行管理。

微信公众号自动推送

同时我们的微信客服也依旧在为大家提供服务,不仅可以在微信上进行办理、变更等业务,微信公众号还可以自动推动每月账单,并且看到每天的用电量

除此之外,微信为了方便大家的使用,我们也推出了多个地址管理的功能

产品小结:

DE APP:

随着APP的上线,DE的数字化产品线可以说非常的全面了,之后还有不断的完善新的功能,例如,会员积分,团购打折,用电量分析等,会更加方便用户的使用。

DE官网:

网站上的功能现阶段已经是比较成熟和完善,功能方便也是非常全面,用户可以通过My Account管理自己的账户。

DE微信:

随时随地,查看自己的账户(账单,用电量等),微信支付账单的功能也越来越受用户的喜欢,之后也会开发更多的新功能,更加方便用户的使用。

Discovery Energy第一能源将继续全方位为您提供最贴心优质的的服务,您可以根据您的需求,选择相应的工具进行操作,如有任何困难,都可以在微信上联系我们,我们将竭诚为您服务!

Featured

最新《Fast 100榜》公布,母公司One Stop Warehouse以3亿9千万澳币营业额在Fast 100中荣获第16位

近日,由研究机构IBISWorld编制,《澳大利亚金融评论》(Australian Financial Review)独家发布的的Fast 100和Fast Starters排行榜已经确定,该排行榜列出了2018-19 年度澳大利亚发展最快的公司。该榜代表了澳大利亚经济的动态概况,汇集了约15万家企业,营业额均超过200万澳币。

Discover Energy第一能源的母公司One Stop Warehouse在本次排行榜中,经过激烈的竞争,凭借令人印象深刻的3亿9千万澳元的收入,荣列第16位。

One Stop Warehouse也被评为澳洲500强私营企业中增长最快的公司

“我们是500强私营企业中增长最快的公司,如果没有我们的团队、客户、供应商和行业合作伙伴的支持,我们不可能取得这样的成就。”One Stop Warehouse的创始人Anson Zhang先生如此说道。

“凭借令人印象深刻的3亿9千万澳元的收入,一站式仓储团队很高兴再次进入澳大利亚金融评论Fast100名单,这对整个集团来说确实是一个值得骄傲的时刻。我们希望在未来的日子里继续保持这种卓越的标准。”

CEO Anson Zhang(右一)

另外Anson表示,近期受澳洲疫情的影响,很多公司现金流断掉,不得不倒闭。为了控制疫情,很多人开始在家办公,自然而然会使得用电量上升,从而导致电费高昂。所以考虑到高额的电费账单,很多人选择安装太阳能。所以One Stop Warehouse的生意不但没有受疫情的影响,反而在这次疫情中体现出优势,受到更多用户青睐。

除了《澳大利亚金融评论》最近的认可外,One Stop Warehouse还获得了以下成就:

  1. 《澳大利亚金融评论》2019年民营企业500强;
  2. 最快的增长速度是108%;
  3. 澳大利亚金融评论快速100 2018;
  4. 澳大利亚商业新闻100强年轻企业家;

2017-2018排名

Discover Energy第一能源的顺势成立

高电价使得太阳能电池板批发商Anson Zhang建立了澳大利亚增长最快的私营企业,但他将利润再投资,押注绿色能源零售将在下一个时期蓬勃发展。

两年前,成立了初创公司Discover Energy能源零售公司,其目标是鼓励尽可能多的家庭减少对电网的依赖,首先是帮助他们了解其消费模式,然后从太阳能电池板和电池中获得最大收益。因为他预感到更多的消费者会想要更多的可再生能源来为他们的家庭和企业供电。依靠One Stop Warehouse多年来在光伏领域里取得的重大成就,Discover Energy可以为每个用户进行用电分析,把每个用户的电费账单具像化,让更多的用户可以了解自己的用电习惯。同时,我们也会结合太阳能及储能系统为用户提供更多节能省电、省钱的能源方案。

Discover Energy作为能源零售行业的新领军者,正在颠覆传统的供应模式,通过将传统能源与可再生能源进行结合,在提供传统能源的同时,同时拥有非常完善的太阳能供电及储能系统(VPP), 百分百新能源,大大减少传统电力的消耗,为消费者节省电费的同时为环保境贡献一份力量。

Cập nhật mới nhất từ Discover Energy – tháng 5 2022

13th May 2022

Khách hàng hiện tại của Discover Energy đã và sẽ nhận được thông báo tăng giá , các khách hàng mới hoặc khách hàng tiềm năng có thể nhận thấy rằng chúng tôi đã đóng chức năng đăng ký trên website và hiện không chấp nhận bất kỳ đăng ký mới nào. Dưới đây là phần giải thích ngắn gọn về lý do tại sao chúng tôi thực hiện những thay đổi này. Chúng tôi sẽ trở lại sớm nhất có thể!

Nếu bạn có bất kỳ thắc mắc nào, vui lòng liên hệ customerervice@discoverenergy.com.au, trò chuyện với chúng tôi qua hộp trò chuyện hoặc gọi số 1300 658 519.

TẠI SAO CHÚNG TÔI TẠM NHƯNG NHẬN KHÁCH HÀNG MỚI?

Chúng tôi sẽ phải tạm ngừng nhận bất kỳ khách hàng mới nào vì chúng tôi đang điều chỉnh giá các gói điện gas hiện tại của chúng tôi ở tất cả các tiểu bang và dự đoán mức giá sẽ tăng cao đối với tất cả khách hàng. Do đó, Discover Energy tạm ngưng đăng ký khách hàng mới với mức giá dự kiến sẽ tăng trong một hoặc hai tuần đầu tiên trở thành khách hàng của chúng tôi.

TẠI SAO CHÚNG TÔI TĂNG GIÁ?

Giá bán sỉ (wholesale price) đang liên tục tăng mạnh – AEMO * gần đây đã báo cáo mức tăng 141% so với cùng kỳ năm ngoái và giá bán sỉ tiếp tục tăng trong tháng 4 và tháng 5, đạt mức trung bình gần $200 NEM.

Từ đầu năm 2022 đến nay, thị trường đã xảy ra rất nhiều biến động chưa từng có trước đây – giá dầu, khí đốt và than đã tăng đáng kể do các sự kiện thế giới như chiến tranh ở Ukraine và hậu quả của Covid-19 đối với chuỗi cung ứng năng lượng, tăng giá tới 500% trong trường hợp gas.

Các nhà máy phát điện than và khí đốt (và thủy điện) đã làm tăng chi phí của họ bằng cách đẩy giá đấu thầu phát điện vào thị trường điện, với giá đấu thầu cho than đen, thủy điện và khí đốt trên thị trường tăng gấp ba hoặc gấp đôi. Điều này đã làm tăng chi phí năng lượng thời điểm mà các nhà bán lẻ nhỏ phải mua để cung cấp cho khách hàng. Và vì chúng tôi không thu được lợi nhuận khi giá wholesale tăng mạnh, chúng tôi không có lựa chọn nào khác ngoài việc áp dụng khoản tăng này cho khách hàng của mình.


Là một nhà cung cấp dịch vụ điện gas đang phát triển, điều này ảnh hưởng rất nhiều đến chúng tôi thì chúng tôi không sở hữu các máy phát điện chạy bằng than hoặc khí đốt, chúng tôi chỉ mua năng lượng mặt trời bán ra từ khách hàng của mình và từ các nhà máy sản xuất điện gas; và thật không may, giá mua solar trên thị trường đã giảm cùng lúc với giá điện ngày càng tăng.

TƯƠNG LAI CỦA GIÁ ĐIỆN VÀ KHÁCH HÀNG DISCOVER ENERGY SẼ THAY ĐỔI NHƯ THẾ NÀO?

Trong các tháng tiếp theo, các chuyên gia dự đoán giá điện sẽ tiếp tục tăng. Tuy nhiên, wholesale market vẫn liên tục điều chỉnh giá, vì vậy chúng tôi hy vọng giá sẽ giảm vào những năm tới. Ngay sau khi giá được giảm, Discover Energy sẽ thông báo khách hàng trong thời gian sớm nhất.

VẬY KHÁCH HÀNG NÊN LÀM GÌ?

Rất tiếc, vì tình hình thực tại, tất cả các nhà cung cấp dịch vụ điện gas đều phải tăng giá. Tại Discover Energy, chúng tôi sẽ chủ động liên hệ với những khách hàng mới tham gia HOẶC có mức sử dụng cao hàng năm để cho họ biết sắp có thay đổi về giá cước và thảo luận về những lựa chọn họ có để quản lý hoá đơn của mình một cách tốt nhất.

VPP VÀ SOLAR SẼ RA SAO?

Discover Energy sẽ tiếp tục hỗ trợ việc lắp đặt năng lượng mặt trời và pin ở Úc. Trên thực tế, chúng tôi kỳ vọng rằng thị trường điện hiện tại sẽ thúc đẩy nhiều khách hàng muốn lắp đặt năng lượng mặt trời và pin hơn và chúng tôi sẽ có thể hỗ trợ việc lắp đặt này bằng mạng lưới đối tác lắp đặt rộn nhờ tổ chức đối tác One Stop Warehouse của chúng tôi.

Chúng tôi sẽ tiếp tục vận hành nền tảng VPP của mình và đổi mới thông qua tính năng sạc EV thông minh mới và các công nghệ mới khác sẽ hỗ trợ khách hàng của chúng tôi và giúp cách nhiệt họ trước sự tăng giá trong tương lai.

Vui lòng liên hệ chúng tôi qua customerervice@discoverenergy.com.au hoặc gọi số 1300 946 898 nếu bạn cần hỗ trợ hay có bất kỳ thắc mắc nào.


4 reasons why our VPP customers love DE MANTA

By Javad Jazaeri, Discover Energy VPP Solution Manager

A virtual Power Plant (VPP) is a collection of distributed energy resources that are coordinated together as a single power plant. If you have a solar-and-battery system or an EV charger, you may be eligible to enrol these assets into our VPP and take advantage of our VPP Platform (Manta).

Manta is our state-of-the-art VPP Platform that enables our customers to minimise their electricity bill. It is a cloud-based software that uses machine learning and smart algorithms to trade customers’ electricity into the market and maximise their energy income. 

Here are four reasons why Manta is one of the most popular VPP platforms in Australia:

1)Algorithmic trading: Our proprietary algorithms use advanced machine learning to find the optimum moments to sell power into the electricity market. The prices in the electricity market changes every five minutes and the market can be very volatile. Some of our customers have substantially benefited from our algorithmic trading. The figure below shows some of the recent trades for one of our customers in South Australia. 

2) Manual trading: Manta also enables our VPP customers to manually sell their electricity into the market by providing them real-time wholesale prices. Our VPP customers can experience trading electricity into the electricity wholesale market. 

3) Transparency: Manta is directly connected to our APP and our billing system, which means the customers have full visibility of when and how their batteries are used. The figure below is an example of what our VPP customers see in their app. 

Our customers love our transparency when it comes to the financial settlement of each trade. If the trade is initiated by the DE’s algorithm, the customers will receive 50% of the revenue and if the trade is initiated by the customer, the customer will receive 100% of the revenue. 

4) Minimising electricity cost: Our smart algorithms enable our VPP customers to price arbitrage – charge their batteries with the lowest cost – without the risk of being exposed to the spot price for their household consumption. Our algorithms also can shift your feed-in export to periods with highest export value and charge your EV from your solar or in periods with the lowest cost. For more on our EV visit: https://www.discoverenergy.com.au/electric_vehicles 

And many more: Manta enables our VPP customers to increase their revenue through a variety of market (energy, FCAS,…) and off-market (network solutions, trials, peer-to-peer trading,…) opportunities. We are constantly innovating and increasing these capabilities to improve the value of VPP for our customers. 

For more information, visit https://www.discoverenergy.com.au/vpp

Discover Energy Sales Update – May 2022

13th May 2022

Current Discover Energy customers may be aware of upcoming changes to their rates and offers, while new or prospective customers may have noticed that we have closed the sales function of the website, and are currently not accepting any new sign-ups. Below is a short explainer on why we have made these changes. We hope to open up sales as soon as possible.

If you have any queries please contact customerservice@discoverenergy.com.au , chat to us via the chat box or ring 1300 658 519.

Why have we stopped selling?

We will have to stop accepting any new customers on market offers as we are reviewing our current pricing for electricity and gas in all states and anticipate a SUBSTANTIAL INCREASE in prices for all customer usage on our gas and electricity plans.  And as such we would not like to welcome any new customers to Discover Energy with a price rise expected in the first week or two of being our customer.

Why are we lifting prices?

Wholesale prices are increasing  – AEMO* recently reported a 141% increase year on year and the Wholesale prices have continued to increase in April and May averaging nearly $200 NEM wide.

So far in 2022 there has been unprecedented conditions in the wholesale market – prices of oil, gas and coal have seen significant increases because of world events such as the war in Ukraine and the after-effects of Covid-19 on energy supply chains have conspired to increase prices up to 500% in the case of spot gas. 

Coal and gas generators (and hydro) have passed on these increases to their wholesale costs by pushing up the price they bid generation into the electricity market, with the bid prices for black coal, hydro and gas either tripling or doubling in the market.  This has pushed the cost forward of the spot energy that small retailers must purchase to supply our customers.  And as we don’t make money when the wholesale market price increases, we have no choice but to pass these increases onto our customers.

As a small growing Retailer this price rise affects us adversely because we don’t own large coal or gas generators we just buy excess solar from our customers via feed-in-tariffs; and unfortunately the value of solar in the market has been declining at the same time as the price for peak energy has been increasing.

*See AEMO quarterly dynamics report https://aemo.com.au/-/media/files/major-publications/qed/2022/qed-q1-report.pdf?la=en&hash=981BA7016C0C9A25947F0F05198EDB96

What’s does the future look like for electricity prices and Discover Energy customers?

In the short-term, the outlook for electricity prices suggests that the prices will likely remain elevated. In the medium term, it is difficult to imagine that coal and gas prices will remain as high as they have been so far in 2022, and so the market expectation is for prices to fall in coming years. As soon as prices are reduced, Discover Energy will share any reductions with our customers.  However, the energy industry is going through a major transition where we would expect some further price volatility as the incumbent generators seek to extract as much value from their old generators and the market adjusts to a high renewable and high storage grid. 

What can customers do now?

Unfortunately, all electricity and gas retailers will be forced by the current circumstances to change their prices. At Discover Energy, we will proactively contact customers who recently joined OR who have high peak or annual usage to let them know a change to their rates is coming and discuss what options they have to best manage their bills. 

This might be to check the government websites such as Energy Made Easy to find a better plan, or move onto a time of use tariff if the customer can lower their consumption in peak periods (generally weekdays – morning and evening).

What about VPP and Solar?

Discover Energy will continue to support the uptake of Solar and Battery installations in Australia.  In fact, we expect that the current electricity market will drive more customers to want to install solar and battery and we will be able to facilitate these installations by our extensive installation partner network thanks to our partner organisation One Stop Warehouse. 

We will continue to operate our VPP platform and innovate via new smart EV charging and other new technologies that will support our customers and help insulate them against future price rises.

Any questions? Need support?

Please contact customerservice@discoverenergy.com.au , chat to us via the chat box or ring 1300 658 519.


DE VPP Online Sign Ups: A Guide

If you have an existing or newly completed battery install, you can sign up to the VPP yourself online in minutes.

Simply visit the Discover Energy Compare Plans page and:

  • Enter your site address
  • Click YES to Do you have solar battery system? 

If you have a solar tariff and clicked YES, a VPP offer will appear in the Energy Plans section. You can now select this plan.

An eligibility checklist will then pop up and require you to fill in the details. You will also be able to identify your solar installer (we will double check this info).

NB: As per the eligibility criteria, the inverter size should not exceed 10KW in total. If inverter size is greater than 10KW in total, the excess export may be limited. 

If you are eligible, the eligibility button will have a green tick. You can now proceed with the regular sign-up process, as you would when switching to any energy retailer.

Our VPP staff will be in contact with you to onboard and assist in any troubleshooting. They will also guide you on how to register your inverter so that you can fully participate in the VPP.

Any questions? Email support_vpp@discoverenergy.com.au or call 1300 946 898

都2022年了,你还不会看天然气账单吗?

想必大家都知道澳洲的电费在全球算是数一数二贵的了。因此,很多人都把节省能源开销的重心放在了电费账单上。但是,对于很多家庭而言,其实天然气费也是不小的一笔开销,尤其是热水、地暖都走天然气管道的家庭。

那今天小胖伏就来给大家科普一下,怎么看澳洲的天然气账单。让你可以清楚家里的天然气开销到底是贵在了什么地方。

首先需要给大家明确一点,那就是在澳洲,天然气的供应与零售是分开的两个环节
天然气的供应公司主要负责天然气的供应、读气表、获取数据等工作;(大家可以在账单首页的右上角看到您家所使用的network,network是按照地域划分的,无法更换)

那天然气零售公司则主要负责根据天然气供应公司提供的数据为大家出具账单,为大家开通天然气账户等。像我们Discover Energy,Origin,Energy Australia等都属于天然气零售公司。

下面,小胖伏来给大家讲解一下,澳洲的天然气账单应该怎么看!

天然气费的组成

在澳洲,天然气的费用主要是由两部分组成的。

一部分是usage charge(用量费),另一部分则是Daily Supply Charge (服务费)。
所谓Usage Charge,就是与你家天然气的使用量直接相关的用量费,即使用量 x 每MJ的单价。通常来说,如果你家使用的天然气比较多,那这部分的费用就会高一些。
在澳洲,大部分的天然气公司对于Usage Charge这个部分都采用的是“分段计费”的方式,也就是将一天的平均gas用量分为几个阶段进行收费
以Discover Energy新州地区居民gas账单为例,
如果你们家的天然气账单,90天的使用量为5220MJ,平均每天使用58MJ。天然气公司就会将58MJ分为三个阶段进行收费。
第一个阶段是前20.7123MJ;第二个阶段是20.7123MJ——41.0959MJ;第三个阶段则是41.0959-90.411MJ;那不同的阶段都会有不同的价格收费标准。
这也就是为什么,你在天然气账单上会看到几个steps的收费。而这些都是基于您真实使用量的一个收费,也就是我们常说的usage charge部分。(*上述阶段的划分可能会根据天然气公司以及地区的不同而有所差异)


Daily Supply Charge:
那除了Usage Charge部分以外,天然气账单还有一部分收费叫做Daily Supply Charge,也就是我们常说的服务费
那只要你们家开通了天然气账户,不管你在这个期间是否有使用天然气,这个Daily Supply Charge的费用都是会被收取的。

天然气的账单周期

在澳洲,大部分地区的天然气账单周期都是三个月。但是,维州的天然气账单周期是两个月

那这个账单周期主要是由读表周期决定的。气表的读数需要读表员定期前往用户家里进行人工查表,获取数据。
那在天然气供应公司,获取到气表的数据之后,天然气供应公司会将数据发送给天然气零售公司,然后由天然气零售公司为大家出具账单。

在账单上,天然气零售公司会为大家标明,账单周期、价格、使用量等信息。

天然气账单的单位转化

除了天然气的费用组成,账单周期等,相信大家一定都在天然账单中看到过common factor,conversion factor以及heating value等信息。
并且细心的用户会发现,这几个数值在不同季度的账单中,可能会有些许不同。那接下来,小胖伏就来给大家讲讲,这些factor到底是什么,并且他们为什么会在每个季度的账单中有些许不同。
不论是common factor,还是conversion factor,还是heating value,他们都是一个换算系数
基于我们在气表上读取到的数据是以立方米为单位的,但是,立方米并不是账单上的计费单位。我们的账单都是使用兆焦(MJ)来进行计费的。因此,天然气供应公司就需要使用一个换算系数,将气表上的立方米(M3)数据转换计费的热量单位——兆焦(MJ)。
那为什么我们每一次账单上面的这个换算系数都不同呢?
这主要是因为每立方米的气体分子是随着温度、压力、物理成分等因素而变化的。因此,这也就是为什么,我们每一次账单中的换算系数都不一样了。因为,不同季节的气体分子所释放的能量都是有些许差异的。
需要跟大家强调一下,这几个系数都是由天然气供应公司(比如Jemena Gas Network)决定的。

接下来,小胖伏为大家整理了天然气的账单的细节:

Minimum operational demand: What does this mean for VPP customers?

By Javad Jazaeri, Discover Energy VPP Solution Manager

Australia’s electricity grid is rapidly transforming toward a decentralised, two-way power system in which houses with solar photovoltaic (PV) generation and energy storage capabilities supply a significant portion of the electricity demand throughout the day. As an example, in South Australia more than one in three households have rooftop solar PV installed which can provide more than 1 gigawatt of energy to the grid.

While distributed solar PV present a zero-emission electricity source there are also new challenges emerging, such as rapidly declining “minimum operational (grid) demand”.

What is minimum operational demand?

Figure 1: Operational demand for the NEM between 2017 and 2021. This shows a reflection of the downward trend in demand over a whole season. Source: AEMO

Operational demand means demand supplied from the national power system (or grid). Minimum operational demand means the lowest level of demand from the grid in any given day, week or year. Minimum operational demand is extremely sensitive to ongoing uptake of solar PV, weather conditions, and local economic activity. Figure 1 shows the downward trend between 2017-2021.

What if minimum operational demand gets lower and lower?

As minimum operational demand keeps getting lower, new standards and system services are required to keep the power system secure and reliable. The challenges include (for details see AEMO):

  • Voltage management
  • Unintended disconnection of distributed solar
  • Emergency frequency control schemes
  • System restart

Networks and AEMO are looking for ways to limit the amount of solar export during the periods of minimum operational demand including Emergency Solar PV Shedding. This option prohibits the customers from exporting to the grid which reduces the customers revenue from feed-in tariff.

How can VPPs mitigate this issue?

At Discover Energy, we believe there is a better way to to mitigate minimum operational demand. Our VPP customers can mitigate the issue of minimum demand by using our state-of-the-art Smart Feed-In algorithm. The algorithm can defer charging of the battery to periods of time when there is too much PV feed-in electricity in the grid. Based on the forecasts for prices, load and solar productions, the VPP Smart Feed-In Algorithm may bypass battery charging and export the net solar electricity (the excess solar electricity not used by the household loads) to the grid in the morning and charge the battery later in the day instead. Smart feed-in algorithm maximises the value of VPP for our customers while ensuring the security and reliability of the grid. This is likely to be the future of VPP participation in NEM.

How does Discover Energy’s smart feed-in algorithm work?

The algorithm changes the way your battery charge from the solar panels by charging battery when the value of feed-in export is small and by-pass the battery when the value of feed-in export is higher. We are trialling this approach to ensure there is benefit to the grid, the network and the VPP customer.

The example below illustrates the impact of smart Feed-In on a battery*. When the system is operating on SSCM, in Figure 2, it only starts to export to the grid once the battery is fully charged, in this example from 12PM. However, at that time there is too much solar in the grid and therefore the wholesale price of feed-in is significantly lower that other times of the day.

Figure 2: Operation of a residential battery system under SSCM mode

The Smart Feed-in algorithm recognises the higher value of exporting the net solar to the grid earlier in the morning and postpones charging your battery from 12pm (see Figure 3). In this example, the total amount of solar being exported to the grid is the same, only the time of export is shifted to periods that will generate more benefits to your system.

Figure 2: Operation of a battery under a smart feed-in algorithm

We believe our smart feed-in algorithm benefit to the grid, the network and the VPP customer by optimising the battery operation. The Smart Feed-In trial will run for 3 months with selected VPP customers in South Australia to evaluate the algorithm and enhance its performance if needed.

For more information head to our website or email us on support_vpp@discoverenergy.com.au.

*Individual results may vary depending on load and generation profiles, system specifications and other factors.

References:

AEMO Energy Explained Minimum Operational Demand

SA Department of Energy and Mining: Regulatory Changes for Smarter Homes


Discover Energy VPP partners with Growatt

Discover Energy is delighted to announce the full API integration of its Virtual Power Plant with Growatt

This partnership means that solar battery customers with eligible Growatt hybrid inverters* are now able to join the Discover Energy VPP and participate in Discover Energy’s game-changing energy trading platform and VPP benefits program including premium solar feed-in tariffs, free battery recharging and energy trading income. 

Developed by the founders of One Stop Warehouse – Australia’s largest wholesale distributor – The Discover Energy VPP was developed to jumpstart the decarbonisation of the electricity infrastructure in Australia, by increasing the share of green, renewable energy in the electricity grid, providing grid support while rewarding solar and battery customers for investing in green hardware and propelling quicker ROI outcomes for customers. 

SPH 3000 inverter and GBLI6532 Lithium battery

The Discover Energy VPP digitally connects households with solar battery connected to its network through cloud technology. Through the DE VPP, these battery networks are able to deploy aggregated stored energy back to the grid. The ability to harness stored energy through batteries allows for a more reliable and dynamically controlled deployment of energy than pure solar feed-ins alone.  

Discover Energy provides one of the most dynamic energy trading platforms that allow customers to make manual trades, while also activating automatic trades with superior arbitrage returns through its predictive algorithm. 

Discover Energy currently operates VPP networks in five states/territories across the country including NSW, SA, VIC, QLD (SE) and ACT. 

Founded in 2010, Growatt is one of the world’s top 10 inverter brands, ranking as the No. 1 residential inverter supplier in the world. By the end of 2021, Growatt has shipped over 3.5 million inverters to more than 100 countries. 

Since 2010, Growatt has set up its Australian branch, with more than 10 years of trackable local service, around 460,000 sets of high-performance on-grid inverters, off-grid inverters, hybrid inverters, and lithium batteries are installed in Australia.

“We are delighted to welcome Growatt, one of the most prominent inverter brands in the world, to our growing VPP family. Adding Growatt to its expanding roster of compatible inverter brands confirms DE’s commitment to giving end-customers the most flexibility and choice when taking the leap to battery and VPPs” says Anson Zhang, Co-CEO and co-founder of Discover Energy.

VPP Compatible Growatt inverter models:

SPH(3000/4600/5000/6000)TL

SPH(3000/4600/5000/6000)TLBL-UP

VPP Compatible Growatt battery models:

Growatt GBLI 6531

Growatt GBLI 6532

* Click here for the complete hardware eligibility list for the Discover Energy VPP.

Want to join the Discover Energy VPP? Call 1300 946 898 or email support_vpp@discoverenergy.com.au

Solar Installer? Become a Discover Energy VPP Channel Partner Call 1300 946 898 or email sales_vpp@discoverenergy.com.au

Safety advice for our customers in flood-affected areas

If you have experienced a power outage as a result of the current flood conditions across QLD and NSW, we encourage you to contact and follow the updates from your network distributor. Here is the list of networks distributors across QLD & NSW. (Note: you can find out your specific energy distributor from the top right of your Discover Energy bill).

Network faults and emergencies

Ausgrid NSW Sydney 13 13 88 (Emergencies hotline)

Endeavour NSW Greater Western Sydney, the Blue Mountains, Southern Highlands and the Illawarra, and the South Coast 131 003

Essential Energy NSW Country and regional NSW, southern regional QLD 13 20 80

Energex SE QLD 13 62 62

Important Safety Information

(Adapted from advice from Endeavour Energy)

When a flood warning is issued: 

  • move electric pump motors and portable appliances to an area above the estimated flood height.  
  • keep your mobile phone charged and check that you have a torch and portable radio in good working order. Stay tuned to ABC radio for emergency updates 
  • know the location of your main switch and meter box  
  • switch off electricity to non-essential circuits before they are submerged in rising floodwaters  
  • download your energy distributors’s power outage app and follow us on twitter and Facebook for updates. You can who find your energy distributor is via your Discover Energy bill.

If you are asked to evacuate: 

  • switch off all appliances  
  • cut off all electricity to the household by opening the main switch or removing switch fuses at the main switchboard or meter box. 

Do this even if you have been advised that all power has been cut off to your area 

  • make sure you have an evacuation kit with your mobile phone, charger, important phone numbers, medicine, and essential supplies.  

Treat all power lines as ALIVE and dangerous: 

  • keep well clear of ALL POWER LINES and particularly avoid contact with wires which are hanging low or on the ground, dangling in flood water or tangled in trees 
  • do not drive across fallen power lines. If power lines have fallen across or have been become entangled in your vehicle, remain inside your vehicle, and call for help. If in danger, open the door and jump well clear keeping your hands off the vehicle and feet together 
  • keep a good distance from power wires and poles if boating in floods. If in a wooden or fibreglass boat, do not touch the water or metallic parts of the motor when near wires or poles as they may be alive and dangerous 

Before power is restored in the event of an outage your energy distributor must inspect the main switchboard and meters of areas that have been flooded. In the interim:

  • do not use electrical appliances which have been in floodwaters 
  • do not handle any wet electrical equipment 
  • do not replace circuit fuses or restore power to a household which has been flooded until your home has thoroughly dried out and been checked by a licensed electrician

Please also refer to our Power Emergency Kit for more safety advice.

We are here for you.

The safety of our customers is paramount. While enquiries about the physical delivery of electricity, such as power outages, can only be fully addressed by contacting your network distributor, Discover Energy endeavours to assist as much as we can. If you do have an enquiry or require assistance, please call us on 1300 946 898.

Discover Energy VPP (Victoria)

Discover Energy is delighted to announce that their game-changing VPP (Virtual Power Plant) is now open in Victoria. Victorian Households with solar and battery and an eligible PV inverter, will be able to join the Discover Energy VPP and access member benefits including energy trading and premium solar feed-in-tariffs. There are no lock-in contracts to join the Discover Energy VPP and member benefits last for 12 months.

Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or email: support_vpp@discoverenergy.com.au

Terms and Conditions

As part of the Discover Energy VPP Premium Offer (Victoria), Solar Feed-in will be paid at the following rates:

  • First 3.28kwh exported per day: 20c/kwh
  • Next 3.28kwh exported per dayr: 15c/kwh
  • All remaining kwh exported per day: 6.7c/kwh

All usage thresholds will be calculated daily. You can end this Energy Plan at any time.You must have a maximum inverter capacity of 10KW and have a maximum PV generating capacity of 13.3KW. Discover Energy VPP Approved Operated Products only. Eligible inverter brands are GoodWe, Sungrow, Solar Edge, Alpha ESS, Growatt, QCELLS and Huawei.


Here’s an example of what VPP customers receive in lieu of a traditional electricity bill:

A Smart Energy Report

An account summary featuring debits for electricity use and credits for energy sold 



As you can see here, this account is in credit. This customer can actually cash out their $133.93 credit, should they wish.

You also receive a solar system report that captures your consumption, feed-in to the grid and energy trading. 


Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or email: support_vpp@discoverenergy.com.au

Introducing the Discover Energy VPP Premium Plan!

With the Discover Energy VPP Premium Plan, Eligible battery and solar customers will be able to enjoy a market-leading 30c solar feed-in-tariff for their first 3.28kwh exported per day* in addition to profit sharing from energy trading.

Being paid for electricity rather than paying for it is the future energy. With Discover Energy VPP, the future is already here. 

Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or email: support_vpp@discoverenergy.com.au

Terms and Conditions

As part of the Discover Energy VPP Premium Offer, Solar Feed-in will be paid at the following rates:

  • First 3.28kwh exported per day: 30c/kwh
  • Next 3.28kwh exported per day: 18c/kwh
  • All remaining kwh exported per day: 9c/kwh

All usage thresholds will be calculated daily. You can end this Energy Plan at any time. Discover Energy VPP Approved Operated Products only. Eligible inverter brands are  GoodWe, Sungrow, Solar Edge, Alpha ESS, Growatt, QCELLS and Huawei.


Here’s an example of what VPP customers receive in lieu of a traditional electricity bill:

A Smart Energy Report

An account summary featuring debits for electricity use and credits for energy sold 



As you can see here, this account is in credit. This customer can actually cash out their $133.93 credit, should they wish.

You also receive a solar system report that captures your consumption, feed-in to the grid and energy trading. 


Own a solar and battery system? Click Here to find out more about how you can join the DE VPP movement. Phone 1300 946 898 or email: support_vpp@discoverenergy.com.au

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